The only thing I didn't like is that we had to take the vehicle back. There was a huge gap between the front of the car and hood. My husband mentioned that to Alicia and she wasn't very helpful in acknowledging that the set-up was done wrong.
9/23/2019
NANCY P. VERIFIED CUSTOMER
Vehicle Make : HONDA
My rear windshield was not replaced with tinted glass (as it had prior to repairs), also there is a burn hole on the front passenger side seat (I assume from a welder), other than these I was satisfied.
9/22/2019
ADOLFO B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great job
8/7/2019
Estella B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very pleased with the service ????
7/24/2019
EDUARDO S. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
This is the 2nd time that we have used your body shop services and we were fortunate to have the same collision consultant, Alicia Monica, help us out. Ms. Monica was very attentive to our needs and kept us informed of the repair progress on our vehicles. Ms. Mojica is a very good asset for your Company. Thank you Alicia.
7/22/2019
Guillermo T. VERIFIED CUSTOMER
Vehicle Make : HONDA
I appreciated Alicia's responsiveness when checking in on the repairs to our minivan. She kept us informed on the expected completion date and when it was going through the different stages of repair (ordered part, getting repaired, getting painted, etc.) The repair appears to have come out great so far. Overall, I am very happy we chose Charles Clark Chevrolet to repair our vehicle.
7/17/2019
SOFIA L. VERIFIED CUSTOMER
Vehicle Make : RAM
My vehicle was not repaired properly and water damage was caused due to the improper repair. Will be contacting you to further address the issue.
7/9/2019
Brenna M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied, thank you very much
4/5/2019
Sandy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was very friendly, and I felt confertable with the women was took care of my account
3/19/2019
Philipi F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great service. I would recommend you to anyone. Special thanks to Alicia.
2/14/2019
Rocio R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome team, thank you !
2/5/2019
Claudia G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Customer service is awesome! From beginning to end they walk you through the process by giving you updates. A little extra once you pick up your vehicle they wash it inside & out. Would definitely recommend. BEST Humble staff !!! Great work
1/19/2019
Ashydee E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Rene was great will all the process
10/17/2018
Maria D. VERIFIED CUSTOMER
Vehicle Make : Honda
A gentleman by the name of Rene was a very helpful employee that answered my all my questions. He let me know that my car was going to be taken care of and that we would go over everything they did. I felt appreciated as a costumer and that my care was in good hands too. Of course he checked out that I was allowed a rental which made it easier for me until I got my car back. I am very satisfied with my car repair and the best costumer service possible from Charles Clark Chevrolet.
Thanks again for everything, Ms Maria D
10/2/2018
Adelaido E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you Joe for guiding me thru the steps needed for the completion of my truck repairs. The preliminary estimate, the ordering of the needed parts, the estimated time for repairs and your e-mail to let me know my truck was ready for pick up. You also provided the booklet and information needed should I have any concerns later on. Mr. A. Escaname
8/29/2018
Yolanda A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied!
7/28/2018
Robert F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We were very satisfied. I would recommend you all to my friends...
5/4/2018
Charles Clark Chevrolet Collision Center Replied:
“Thank you for your business”
Gilberto G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes they do a good job in my track
4/12/2018
Ida V. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied with the service you’ll provided . Alicia the Farmers’s Insurance rep did a very good job on helping us out. Thanks
4/7/2018
Sanjuanita G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work was done on my car,. And Ms. Mojica at McAllen,dealership was just awsome,really knows how to do her job,,Thank you all.