Very professional operation. Communications from start to end was exceptional.
12/4/2018
Karim C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I am satisfied , however I m going back Tuesday for something else , will elaborate later .
10/22/2018
Dante R. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for cleaning my car after the repairs. It felt good to come back to see my car clean and fixed, really appreciate it. Keeping me updated when you can was very helpful as well. All in all i was very satisfied
10/18/2018
Scott K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were great in every way. Car looks fantastic.
10/6/2018
Peter S. VERIFIED CUSTOMER
Vehicle Make : Toyota
All good!
9/15/2018
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Volvo
I thought your person julie at front desk really repr3senta your company well. I too have a front desk peraon and appre iate seeing a real good poaitive employee that dresses and acts at her best. I also was impressed with tims follow through. The project took a long time and communication ia what kept it all poaitive. Good work tim
8/10/2018
Silvia R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I just want to give an extra thank you to Tim Collins. He was extremely professional and helpful in every aspect of my insurance claim. Great team at this location!
8/3/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The continual update and communication via text was truly helpful. Tom kept me in the loop whether bad news or good news. Much appreciated and just one of those extra touches.
Gail ****
7/4/2018
Vyacheslav L. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was completed faster then originally estimated. Tim informed me about every stage of repairs. The only thing that I was not happy about is original waiting time to start repairs but it’s not really up to the shop. So it’s really 5 stars out of 5 :)
6/15/2018
Joan W. VERIFIED CUSTOMER
Vehicle Make : Honda
This company is great about notifying the customer of details of the progress
6/1/2018
Barry B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good service. very satisfied with the experience.
5/26/2018
Robyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks WONDERFUL! and you had it done on time and Amanda at the front desk at the Diamond Blvd location was very friendly, honest and organized. Great job to everyone!
5/17/2018
Derric W. VERIFIED CUSTOMER
Vehicle Make : Ford
They did an excellent job. And I was happy with the service that I received. I now understand why, USAA has chosen cooks collision as the number one choice.
5/8/2018
Dianne F. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair was seamless. Cooks was easy to work with on scheduling a pick up. Cooks identified an unrelated issue that needed to be addressed by my car dealership. I appreciate that additional attention.
5/2/2018
Gary P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good experience
4/26/2018
Seth P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for repairing my vehicle - it looks great!
4/21/2018
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional organization.
4/20/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone I spoke with was very pleasant and genuinely wanted to help. Tim went above and beyond to insure that I was extremely satisfied. All that being said the repairs to my Challenger were flawless. Thank you!
3/27/2018
Deirdre B. VERIFIED CUSTOMER
Vehicle Make : BMW
Experienced, efficient, fast, friendly
2/24/2018
Juan Carlos. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job thanks **** and July? For your help and friendly welcoming, am happy with my car, looks great.