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Real Reviews from VERIFIED CUSTOMERS
Willard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still waiting for the spot on front bumper that is under the clear bra corrected
11/2/2018
Taylor G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Carrie was awesome and always kept me informed. She exceeded my expectations.
11/2/2018
Stephen V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for doing such an excellent job on my car. everyone we dealt with was very nice and kept us well informed about the repairs. Thanks especially to Teresa. So glad to have my car back. Lou Ann Vidmar
11/1/2018
Shawn D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Carrie was awesome!!! Her follow through was great and I appreciate her positive attitude.
10/26/2018
Lonia W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were all awesome! Kept me uodated on progress! Totally would go back if needed!
10/21/2018
Raymond H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tyler was very helpful and courteous. The car was ready in a timely manor. Joan
10/20/2018
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome customer service !!
10/13/2018
Mario L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cooks Collision Did A Very Good Job ! I Want To Thank The Whole Team And Carrie
10/12/2018
Jeanene H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Theresa was awesome! Very nice and professional. The automatic messages/updates were a little confusing as far as when vehicle would be ready. I called Thersa A couple time for updates and she was able to me with a status.
10/9/2018
Kyle U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service went above and beyond to take care of my needs
10/7/2018
Vera B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional pleasant staff in the office excellent job on the car repair Truly pleasant experience thank you great job
10/7/2018
Marcello C. VERIFIED CUSTOMER
Vehicle Make : Dodge
10/10, my vehicle looked even better than before. Even cleaned my car for me!
10/6/2018
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Acura
Tyler was very helpful and kept us inform with our status. Very nice and honest too!
10/4/2018
Amir J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Theresa Spaulding always makes the Cooks experience perfect. She is the reason I am a return customer.
10/2/2018
Derek C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Theresa was awesome at keeping us informed and updated! Best customer service ever!
9/29/2018
Telly R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service! I was well informed every step of the way and Cook's worked with my schedule to ensure that I could get my car when it was ready. Both Carrie and Tyler took beer care to ensure that I was taken care of and that my car was returned to me in great condition. Thank you!
9/19/2018
Lisa O. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, kept the lines of communication open and It felt like a a relationship not just business
9/14/2018
Bobby T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Carrie was great thru the whole process
9/11/2018
Christine Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job! Always very helpful and they keep you notified on the progress of the repairs. You are the place I recommend to others who need work done on their vehicle!
9/6/2018
Roxanne S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I received excellent service from Theresa Spaulding, and her staff. I would recommend Cooks Collision of Vacaville for my friends and family.
9/5/2018