Kept me udpated the whole entire process.
Very nice people who helped me out!
4/21/2017
Sally C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I cane in contact with were friendly, courteous and helpful. A very good experience, especially when the workmen my car was completed ahead of estimated time. Thank toy SOOO much!!
4/19/2017
Janice V. VERIFIED CUSTOMER
Vehicle Make : Honda
They were thorough, kept me informed went over the car with me when done. It looks very nice. They neglected to tell me they completely cleaned the car inside and out: what a nice surprise!
4/12/2017
Khoury S. VERIFIED CUSTOMER
Vehicle Make : Honda
The collaboration with both the rental car agency and a Insurance company made this experience a breeze!
4/7/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good Service
Thank You
4/2/2017
Hirjit B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cooks Collision is easy to work with, they always explain everything very well and answer all questions. Both the Vacaville and Fairfield Cooks Collision Staff are friendly. They do a great job on vehicle repairs.
4/1/2017
Keyandre J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I pray that Cooks Collision will continue to hire employees like Aaron Zarate-Vega and Minerba! They were warm and friendly, as well as professional! So, much so that I have already started informing friends, family, church, members, co-workers, and etc. regarding the high quality of service that they will receive if they're wise enough to choose Cooks Collision to repair their cars! I feel extremely blessed to have had my car repaired at Cooks Collision and would most definitely utilize their services again! :)
3/30/2017
Betty C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Updated texts were great
3/26/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great employees from front desk to service staff
3/8/2017
Shalina R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole experience was amazing from start to finish. And I had to reschedule several times before I actually brought my vehicle in. Every single time I spoke to someone they were professional and nice! We were treated with respect the whole time and most importantly we were kept in the loop. Everyone there did an amazing job!! 5 STARS!!
3/7/2017
Steven &. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This was my first time at cooks collision, and I had a great experience, my needs were met above and beyond, the staff was very courteous and attentive. thank you so much for your great service. Robin Kizer
3/1/2017
Edwin W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Constant updates, friendly customer service.
2/25/2017
Maria A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!
1/28/2017
Crystal R. VERIFIED CUSTOMER
Vehicle Make : Ford
Jaime and Stephanie went out of their way to pick up my vehicle from the dealership to get my car in for repairs. I am grateful for the constant communication and commitment to excellence service! Stephanie is absolutely one of the reasons Cooks Collision stands out against other collision centers. Having to get your car repaired is never fun after an accident, but I was at ease knowing that my car and my worries were being taking care of. Thank you to Stephanie and the whole team including the technicians who repaired and painted my car!
1/24/2017
Raymond C. VERIFIED CUSTOMER
Vehicle Make : Honda
The only thing that would keep me away from your business is if the Cooks Collision company did not fairly reward it's employees as they are the ones responsible it's success.
1/14/2017
Darian Q. VERIFIED CUSTOMER
Vehicle Make : Scion
Great customer service, and a very well organized business. Would definitely come back!
1/14/2017
Darrell E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was mediocre. I never felt the service went above and beyond. I didn't feel the service centered around my concerns or needs. Therefore I was not completely satisfied. I'll give credit to friendly service. Text messages are great but it felt robitic (not personal)
1/13/2017
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Kia
Stephanie was absolutely amazing. She explained everything in detail and kept me up to date with the progress. Great costomer service.
1/7/2017
Frank S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Looks like new.
1/7/2017
Salvador V. VERIFIED CUSTOMER
Vehicle Make : GMC
Expectations Exceeded , Great Customer Service , Recommend To All Family And Friends!