Repairs made with care and quality in mind, not just trying to get it done and out the door quickly. daily update were appreciated, although the Auto email updates were completely wrong and misleading. Email from Kellie with real time accurate status worked out alot better.
11/21/2015
Charrise T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service. They want to make sure your completely satisfied with everything before you leave.
11/21/2015
Felipe L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very pleasant and nice with me, I love the you text me alone the time youguys were wworking on my car and telling me when to expect my car done.
I will recommend to all my friends, family, and myself for future repairs, your job is unbelievable good, is like never had an accident at all.Thank you whole team. Felipe J Loza,
11/17/2015
Linda A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The customer experience and service was excellent! I wish I didn't need to have a collision to work with you all again!!
9/15/2015
Jung Hyuk. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Daily feedback was great.
9/11/2015
Jared G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your staff was very helpful.
8/22/2015
Russell S. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is the third time thar I have used Cooks Collision to repair my automobile. The customer service and quality of repairs are excellent. I will highly recommend Cooks to my friends and will use Cooks in the future if I need any repairs to my vehicles.
8/21/2015
Toni H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything and everyone was so great!! They did a great job!! My jeep is old and they washed it and made me love my car again. Thank you all so much!!!
7/30/2015
Susan W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job thanks
7/30/2015
Carol V. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was pleasant and helpful. Work was excellent.
7/18/2015
Bradley M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks guys!
7/17/2015
Franklin W. VERIFIED CUSTOMER
Vehicle Make : BMW
None
7/16/2015
Sergio P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really good service and kept us informed
7/10/2015
Elena M. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys do a really great job! Thanks for having the time to repairs my truck it looks fantastic!
7/31/2013
Dale B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The repair work done on the car was by all means a job well done. Not only was it a great job but you completed in half the time you predicted because we had plans to go on a trip
Thank you very much.
Dale & Trudy Best