The work looks great. The service was mostly great. Very kind and caring. One issue. They did not think the bumper part would come pre painted. If it was, i was told a one day job. If not, a three-day job. I also needed plastic film replaced. But if the bumper needed to be pajnted, would have to wait a couple weeks to cure before the film was installed. Which meant a separate appointment for that. When i picked the car up, was told the bumper was pre painted. Was also told they didnt know because they didn't open the box until i brought the cAr in. So now, i have to take more time off to get the plastic film installed, requiring another rental car for a day. Had they opened the box and looked this all could have been done in one shot. So disappointed they just didn't even look to see if prepainted. A simple thing that would have made the complete job much easier on me. Without that, great work and service
11/10/2018
Diana C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate all the updates during the repair time! Thank you so much, Lee!
11/8/2018
Genevieve L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great from start to finish. I appreciated the clean waiting room, thorough estimate, timely updates and most of all getting a car back that looks perfect inside and out! You were all so courteous and friendly. I see why USAA chooses you as one of their shops. And I will recommend you to anyone needing a body shop.
11/7/2018
Allison B. VERIFIED CUSTOMER
Vehicle Make : Subaru
They were very helpful and made the whole process stress free. And........the car looks great!
11/2/2018
Vernom C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great. Very satisfied.
10/30/2018
Calvin D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your team did a superb job repairing my dodge pickup. Will recommend your shop any chance I get.????
10/23/2018
Bob P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Totally awesome experience! Loved that my car was detailed on the inside.
10/20/2018
Kerry F. VERIFIED CUSTOMER
Vehicle Make : GMC
Very friendly people with lots of updates!
10/19/2018
Martin N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great text and phone updates, work seems flawless/identical to factory finish.
10/18/2018
Stacy F. VERIFIED CUSTOMER
Vehicle Make : Ford
The team and Lee did a great job on my car and working
with the insurance company. My car was even cleaned inside for me. Thanks everyone at Mackin!
10/18/2018
Lynette T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the kindness of staff, effective communication and
my car looks great. I haven’t had time to lol really close but so, it looks great.
10/13/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Buick
Looks just like it did before the accident.
10/11/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I especially like the by weekly updates on the progress of the repairs.
10/9/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Acura
You've done a fantastic job, great team. Helpful and informative
10/4/2018
Sue F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the regular text updates and it was a nice surprise to get my car back nice and clean.
10/3/2018
Kerry F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly people and my car looks perfect. Thank you.