Aaron and Dave were great!! Amazing communication and the repair looks great. Sad the location so close to me on Capitol Highway is closing.
9/23/2016
Palmer.judith A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Aaron Kipp was over-the-top w/ customer service! Please pass on a huge thank you to him, our car looks like we just bought it! We will recommend Mackin to everyone, couldn't be happier.
9/22/2016
Wendy C. VERIFIED CUSTOMER
Vehicle Make : Subaru
No complaints. The service was great.
9/22/2016
Mary K. VERIFIED CUSTOMER
Vehicle Make : Toyota
so bummed that you will be leaving our neighborhood!
9/21/2016
Matt F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had another incident. Had brought the vehicle in, Dave photographed and said he would discuss with Aaron. I assumed it would be fixed with my other dings. Was not. Would have been the perfect time to lightly sand and fix it. I'm bringing it back on Thursday if I can get in on your business hours. Very dissatisfied
9/14/2016
Daniel N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great communications during the entire repair period. Repair work looks like the original Mercedes paint color. An excellent match. I will continue to use Mackin if needed in the future.
9/13/2016
Lena B. VERIFIED CUSTOMER
Vehicle Make : Ford
Phenomenal work (my car is exactly restored to how it was before) and most importantly professional customer service. Aaron Kipp at Mackin's Auto Body in SW Portland off Capitol Hwy was exceptional to work with. Really excellent customer service that he delivered.
9/10/2016
Evan M. VERIFIED CUSTOMER
Vehicle Make : Scion
Aaron in the Capitol Hill office was fantastic. My job was a three week job, and he kept me up to date throughout the entire process. I have never used Mackin's before, but because of Aaron and my experience I will suggest it to anyone who needs body work done.
9/10/2016
Amy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Really appreciate that Aaron Kipp stayed past closing time when I rushed in at 5:25 hoping he could help (two other places had said they could not repair my side mirror and the second place referred me to Mackin's). Aaron was friendly and professional and took the time to fully understand the problem. While I waited for the repair to be done I was kept updated by email and phone. The repair was perfect and the car was cleaned and returned in better condition than I brought it in. Thank you!
8/31/2016
Bryce P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had a pretty bad dent on my hood and you guys fixed it up so well that I can't even tell it was ever there. Great work!
8/26/2016
Yvonne H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Aaron is awesome! We would definitely return
8/24/2016
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Fiat
Aaron was tremendous. Excellent service. I'd recommend!
8/18/2016
Sheryl B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were very kind not to make me feel like an idiot and the car looks great!t
8/12/2016
Peter W. VERIFIED CUSTOMER
Vehicle Make : Honda
Aaron Kipp was great - professional, thorough, trustworthy, and gave us good advice on a rental car scenario.
8/12/2016
Ada &. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mackin's was courteous, was good about explaining everything and keeping us informed, and they did quality, timely work.
8/8/2016
Stuart B. VERIFIED CUSTOMER
Vehicle Make : Saturn
Aaron Kipp provided terrific service. He handled everything with the adjuster and kept me well informed. I would not hesitate to recommend your shop to my friends.
Thanks
8/2/2016
Williamson F. VERIFIED CUSTOMER
Vehicle Make : Toyota
You really went out of your way to make sure I got exactly what I needed and at the time you promised.
7/30/2016
Tracye D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service, responsiveness, timeliness, and attention to detail.
7/28/2016
Russell K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Aaron was very helpful
7/20/2016
Vicky R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, friendly and efficient. Thank you