You guys were very friendly and prompt. You kept me completely informed, and you finished the job ahead of your schedule. Additionally, you did a fantastic job on the repairs. Thank you so much for a wonderful experience. I will not hesitate to refer your company to anyone I know in the future.
9/28/2017
Jck Coffee. VERIFIED CUSTOMER
Vehicle Make : Kia
They are super friendly and my car looks great. Like the text message updates !
9/15/2017
Colleen R. VERIFIED CUSTOMER
Vehicle Make : Ford
Jessica is great and knowledgeable. She kept me informed at a good pace. Give her a big Christmas Bonus.
9/13/2017
Gary C. VERIFIED CUSTOMER
Vehicle Make : Kia
Having weekly updates kept my wife very happy, everything looks fantastic!
9/10/2017
Kesar R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Super service
Very happy ????
9/6/2017
Ericka W. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks great and job well done will be recommending to friends and family for furure use for automotive repair
8/29/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very well organized business. Keep me informed of the daily status of my Tundra while it was in your shop. The most important is, "It looks Great!
Dave Luth
Salem, OR
8/6/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great
8/2/2017
Tim P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff neither under or over promises.
Both employees I had contect with answered my quesions accurately. They told me what they intended to do, got my and my insurer's agreement, and then got the work to a high standard while staying in contact with me to keep me posted.
That is perfect customer service.
This is the second time I have used your shop. Both experiences were solid, reflections of each other. If needed, I would certainly use your shop again.
I assume you can track their names from your end, but if not, let me know and I'll get them from my notes. I appreciate your ability to hire and train well. It shows.
5/8/2017
Cynthia A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was nice - stayed in contact and I appreciated the emails.
3/22/2017
Jackie R. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional, courteous and prompt. All very rare in todays business, THANK YOU
3/4/2017
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Volvo
The up dates on the car repair were greatly appreciated. Final job looks great.
Job well done. Will recommend Lovegrove.
3/1/2017
Emily H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys were wonderful from start to finish. Jessica answered all my questions and was great!
Thank you
2/25/2017
Jeffery T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looks great
2/19/2017
Brent C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great, from the employees to the beautiful job they did fixing the car! Thanks you. I would refer this place to everyone.
2/9/2017
Maija K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took an extra day but no other complaints and good staff work.
2/4/2017
Frona L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome team thank you for an excellent job
1/27/2017
Matthew K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wyatt did a great job of keeping me informed through-out the process. Also, everyone that I came in contact with, at Lovegrove, was very friendly. I would recommend your business to anyone in the future. Thank you!
1/17/2017
Christine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wyatt Prunk and the office staff were very professional, friendly and answered all my questions. This was not my first experience with Lovegrove.....I was in about a year earlier to get a large scratch buffed out on one of the doors and that was done perfectly. You have a great reputation here in Salem and I would highly recommend you to my family and friends needing collisionrepairs. Thank you. Chris????