Excellent job two times for me. My car looks like new. I give Higgins an A+.
5/15/2022
My H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall great service!
5/4/2022
Guadelupe L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job
5/3/2022
Heidi N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were great from start to finish! My car looks perfect and it was done earlier than predicted. I’d totally recommend you to everyone. Thanks for the great experience!
5/1/2022
Aerin L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair looked great. You can't even tell the was ever a dent. We were also given a free bottle of paint to touch up little chips in the paint unrelated to this repair just because we asked. Also, we really appreciated you cleaning the interior. Thanks!
4/23/2022
Angela-lorraine R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did amazing, and were so polite and understanding. Overall amazing work.i will definitely come back if ever needed.
4/2/2022
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Higgins was more helpful than my insurance company and so freaking amazing to deal with. Customer service was outstanding
4/2/2022
Matt Z. VERIFIED CUSTOMER
Vehicle Make : Ram
I am completely satisfied with my service I received a Higgins body shop
3/30/2022
Brent N. VERIFIED CUSTOMER
Vehicle Make : Mazda
They rebuilt the bumper when they couldn't get the part. They put the car back together temporarily because I needed to use it. Then finished the job when it was convenient for me. They dealt with the insurance. They jumped through many hoops to help my old car look great. Thanks again!
3/29/2022
Peggy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did an excellent job in every way. They kept me informed about the process and my car looks great! Moroni did a fantastic job! LOVE Higgins!!!
3/26/2022
Gerald B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated very nicely. And I hope the repair they did on the antenna of my Toyota will not leak. My antenna cover was damaged and they put a new one on. But it doesn’t fit tightly around the edges. They said that it will not leak because there is a seal inside. I hope that is the case. I guess we’ll find out. you have a nice repair shop and very nice people to deal with. I would come back again for your service. Gerald B
3/26/2022
Issac W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The team was awesome the communicated we with very clearly in what they were doing and when I had a problem they went above and beyond to fix. 10/10 would recommend to anyone.
3/19/2022
Roy H. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work, good customer service, appreciated the progress updates.
3/19/2022
Jake H. VERIFIED CUSTOMER
Vehicle Make : GMC
The office staff was amazing to deal with. Kept me up to date. My truck looks good as new again! Thank you!!
3/18/2022
Brittney L. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I was recently working with your staff to repair damages on my 2015 Jaguar and could not be more pleased of how accommodating and simple they made the situation. From the estimate to the final repairs, they were very friendly and never left me waiting long, they had my car in the shop just two days later to begin repairs. The ladies at the front desk took care of my rental car arrangements, the service writer was good to his word with updates and a solid completion date, along with answering all of my questions. I had my car back in just a few days and the quality work that was done could not have been any better, I am very pleased with my transaction at Higgins!
3/10/2022
Brittany L. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did an amazing job on my jeep repairs. Thank You.
3/10/2022
Michael K. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car went in for damage to the front left fender and bumper. I was satisfied with the repair of the fender. My concern is with the installation of the new bumper. When I picked up my car and I did a walk around, I noticed that the bumper was loose and found that 3 of 8 fasteners holding the bumper on were missing and another 2 were installed incorrectly. I pointed this out and they took the car back in and fixed the problems. A week later I was doing some work on my car and noticed that some of the other panels that were removed to facilitate the installation of the bumper were reinstalled in the same fashion; missing and broken fasteners that I had to replace myself.
Also of concern was that at the time of drop off, my wife completed a form giving permission to notify her via text when the repairs were completed. She is the individual who requested the repairs, set the appointment, and communicated with the auto insurance company. But I was the one who received the notifications. I hadn’t even given any of my information or permission to notify me. This was offensive to my wife and disrespectful of my time.