Michael Zamora was very helpful. He provided excellent service and fulfilled his promise on the estimated finish date. Very happy with the experience and if I ever need something I will always go to Park Cities Ford
11/23/2019
Kym C. VERIFIED CUSTOMER
Vehicle Make : LINCOLN
Excellent communication and service
11/5/2019
TINA W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job!
11/2/2019
GARY S. VERIFIED CUSTOMER
Vehicle Make : FORD
Had to bring my car back twice after the body shop said the repairs were complete. The first was 5 minutes after I picked it up when my wife sat on a big glob of green paint left on the front passenger seat. The next was the following morning when the headlamp supposedly replaced failed. I have yet to hear an apology for the three extra trips to the shop or the time wasted in the waiting room for the extra work required all while I should have been working in my office.
9/26/2019
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Blake was a pleasure to work with and took care of everything. Thank you all again!
7/25/2019
MICHAEL R. VERIFIED CUSTOMER
Vehicle Make : FORD
Service manager, Brad Kurth, went above and beyond to ensure I knew what was transpiring with my vehicle every step of the way. He inquired as to the accident to get a better idea of what to expect when inspecting my vehicle, genuinely cared that I was ok as well as my family, and had no hesitation to sit down with me and explain everything that was checked and repaired on my vehicle. This is one of the best experiences I’ve had with Ford collision services. Thank you for doing such a great job.
6/1/2019
David A. VERIFIED CUSTOMER
Vehicle Make : Ford
There still is a lot of silver paint left on the roof, tried to get it off, but it's not going anywhere.
1/16/2019
Charles D. VERIFIED CUSTOMER
Vehicle Make : Ford
PCF did a good job of keeping me informed of progress toward completion of the work. But, it was Laura who was kind enough to drive help me get set up on the rental car with Hertz and drove me to the rental agency after I dropped off my car for repair. Her "extra mile" service was especially appreciated. Blake offered to sell more repairs to the front of my car. I wish the first repair of the under-radiator cover had been durably fixed--the plastic connectors are more like Legos vs metal bolts.
11/27/2018
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Ford
‘
????
You can’t improve when you’re already perfect.
????
_
6/27/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Josh was awesome. Whatever you’re paying him isn’t enough.
4/20/2018
Charles D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate the great work done on the repair and the quick turnaround. Job well done.
1/26/2018
Jan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work, wonderful customer service.
Love the text updates. Thanks for a great experience.
10/8/2016
Donna T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Miguel was a very thorough advisor and say he does a very good job for you
5/8/2016
Jane G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your state inspection machine has not been working for days
1/7/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall experience was fantastic! Jaz was outstanding along with Craig! Will definatly recommend to everyone who needs work done on thier vehicle.
5/11/2015
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Ford
Kirby with USAA did an excellent job of getting our car body work done ahead of schedule and made working with our insurance claim simple and understandable. I also like the new text system, but it only kicked in about 5 days after I put the car in.
5/3/2015
Yonas G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great team
Raz was terrific
4/24/2015
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the fact that you kept my car for as long as necessary to get it right
4/23/2015
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Ford
Raz did a good job keeping me informed, and my pick up was made simple by the friendly service.
4/18/2015
Joseph V. VERIFIED CUSTOMER
Vehicle Make : Ford
The best customer service I've exp in a long time!!