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Real Reviews from VERIFIED CUSTOMERS
Gabriela S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! The communication was top notch!
10/8/2018
Stephen Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service! Kyle and Edgar are fantastic.
10/4/2018
Heeyong K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr. Reutter and crew members, Thank you very much for your professional workmanship and speedy repair.
9/28/2018
Romualdo A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done
9/28/2018
Kristina H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The process with Herson's and Geico was almost painless. I'd rather that someonw else hadn't damaged my car, but at least the repair process was good. Only thing was a few smudgy dark stains left on the seats on the side of the car being repaired. Not sure if they're from tools or repair materials. I was able to mostly scrub them away, so it's ok now.
9/27/2018
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Folks were very polite and helpful. Rich Lyon
9/24/2018
Bonita N. VERIFIED CUSTOMER
Vehicle Make : Honda
Kyle did a fabulous job of explaining the repairs I’d need and how they were to be accomplished. He assured me that I’d be satisfied with the workmanship and he was right. The repairs were seamless and the car was cleaner than when I left it. He was there whenever I had questions. I was kept up to date on the progress of the repairs and he even had the repairs expedited so I could have Herson’s do my brake job before the weekend. I’m extremely pleased with the service I received there.
9/22/2018
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done. Quick and excellent service. Thank you.
9/19/2018
Pam K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everyone very professional and polite. Car looks good and clean.
9/14/2018
Liseya W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very informative and eager to help. It was easy dropping off my car and picking up the car only took me about a minute. Great customer service, I am incredibly impressed. They even took the time out to clean the car up for me and had placed paper mats on the driver side just to be sure the car stayed clean. Truly appreciate all the hard work you all do!
9/11/2018
Neil B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Only concern I was how long it Took
9/5/2018
Diana G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional service. Impress
9/5/2018
Limaya A. VERIFIED CUSTOMER
Vehicle Make : Acura
Smooth, seamless service!
9/1/2018
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was perfect! My only bad experience was that my rental car had no ac but that wasn’t Hersons fault!
8/30/2018
Anna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very courteous car was done in a good amount of time. Overall it was a great experience.
8/29/2018
Jonathan H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Fast and friendly service!
8/23/2018
Shauna T. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff was wonderful and exceeded my expectations. They kept me updated at every moment along the way and my Jeep was completed faster than I expected.
8/16/2018
Mark T. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought everyone was nice they helped me get out my car seat. One of the people was Kyle and another a person that worked at the reception desk. She was so so nice and helpful. Also the person that got my rental car his name is Danny he was great too! Both thumbs up!
8/16/2018
Terry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the time I dropped off my car for repairs and got into the rental car, was about 40 minutes--very fast for a busy shop! I was kept up to date on the repair progress and the car was ready when promised. Repairs were perfect and I like the fact there is a guarantee on the work performed.
8/2/2018
Cindy Ann. VERIFIED CUSTOMER
Vehicle Make : Acura
Horrible customer service- extremely overpriced. Never even told me the estimate before they started working on my car without my authorization
8/1/2018