Returned vehicle back to the Hermosa Beach office this afternoon (Thursday) so that the areas we discussed could be taken corrected.
10/28/2016
Dan W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We'll be bringing the car back tomorrow. There are multiple spots of clear coat spilled on the car (nowhere near the repair). There's also a smudge of adhesive on the front bumper that wasn't there before.
10/14/2016
Rosenberger,christopher U. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys were always professional and worked fast. I love the text messages with the daily updates status. And when there was more information to be had Carlos would call and explain everything. The best part. It got done ahead of schedule. I got a text message saying the car was 70% complete. 10 minutes later Carlos is calling me saying it will ready a day ahead of schedule. Great job guys.
10/7/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great customer service.
7/15/2016
Robin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was great and worked very hard to meet my scheduling needs. which were complicated by an extended vacation out of the country.
They also went the extra mile to help with my pick-up schedule! The Hermosa Shop is fantastic.
6/21/2016
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Toyota
What could be better: accomplished in good time and the previously damaged area is now indistinguishable from the previously undamaged surroundings.
6/12/2016
Astrid N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jesse and Jim are great and truly appreciate
The work being done on schedule. Actualky ahead
Of schedule
4/29/2016
Shaun M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They did a great job on the repair and it was fixed quicker than expected. My car looks brand new.
4/27/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Acura
The rear window has scuff marks from a tool that never existed. Driver side door has a scratch that was not there before the repair.
4/23/2016
Steven U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Need to check the opening and closing of the rear door.
4/12/2016
Bonnie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are great!
4/2/2016
Phyllis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best! Top grade in all areas. - customer satisfaction, technical expertise, insurance collaboration, etc. I'll even do the TV commercial
3/30/2016
Max L. VERIFIED CUSTOMER
Vehicle Make : Porsche
Manny absolutely crushed it! You should give him a raise and promotion today.
He Handled everything from start to finish as promised.
He was in contact with me every step of the process.
Truly he is the best.
Max L
3/25/2016
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The guys at Jim & Jack's were incredibly helpful. They kept in constant communication with me and provided me with frequent updates on the status of my vehicle. I couldn't be happier with the final results! It looks as nice as the day I bought it. And they did it all ahead of schedule. I would definitely use them again.
3/10/2016
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Courteous communication. Ease of process. Fine workmanship. Lovely people to help me. Thank you.
2/28/2016
Gary M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. My car looks like new!
2/26/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Simply the best body shop I have ever used
1/17/2016
Michelle I. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service, kept me informed every step of the way and was done quickly. My this contact was great and the lady at the front desk was so sweet and showed my son the garage. thank you.
1/17/2016
Sherry G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks, the car looks great, we couldn't be happier
With the results.