Thank you guys for taking care of my vehicle. You all did an outstanding job. I appreciate the detailing of the vehicle. Great job!!!
5/2/2018
Gordon.jeffry S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was given the key to a different vehicle which I did not realize until 5:03. If I had been walked out to my car instead of rushed would not have happened unfortunately nobody answered the phone am now stuck w/a rental and additional expense for this.
4/28/2018
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bobby Nestle and his team did an amazing job. Their daily updates were very valuable. This was my first accident in over 50 years. They truly professionals and provide great customer service. They represent USAA very well. I highly recommend them for auto repairs. I am 100% satisfied with the repair.
4/27/2018
James T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Wow, they got the work done fast and the quality was top notch. Very pleased with the work and the continuous updates. It was nice to know where we were in the process.
4/26/2018
Quinnessia E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks brand new and I’m very pleased!
4/26/2018
Rex J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very prompt service and courteous staff. The completed work was most satisfactory.
4/26/2018
Jerome S. VERIFIED CUSTOMER
Vehicle Make : Honda
Your customer service is the best I have experienced since moving here to Mississippi. I greatly appreciated the continued texts on keeping me updated on the status of my vehicle. I didn't have to call, not even once to ask a question or get and update, I was kept informed every step of the way. You should share your customer service techniques with other businesses throughout Hattiesburg. Your company is the best in the customer service field and I was equally pleased with the work done on my daughter's car. Thank you very much
4/25/2018
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the way that you kept me informed each day. I’m very pleased with the service and my vehicle looks great again.. Thank you
4/24/2018
Brenda J. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me posted throughout the whole repair so that I would not have to run I would not have to run them down to find out details concerning the repair.
4/18/2018
Harold S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It should not have taken a week to get the rear view mirror in stock. Other
4/17/2018
Lee.deborah L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The text app is the BEST
4/14/2018
Lynda T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was wonderful! The car looked great. Your receptionist could be a little more friendly, but everyone else was excellent.
4/12/2018
Valerie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the text updates
4/12/2018
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Actually keep people informed on where their car is and what has to be done to it.
4/10/2018
Neil J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service, beautiful results!
4/7/2018
Tim G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks fantastic!!!! Thank you. Great customer service with Bobby, Kayla, and everyone else.
4/7/2018
Terrie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
As a woman coming in knowing nothing about auto repairs my worries were put to ease quickly . The gentleman inspected my damages and told me my vehicle would be finished on one day, but was actually finished early than the estimated date.. the work looked great I was very satisfied. If i’am ever in need of repairs again i’am definitely choosing Advace Collision.
Thanks
Terrie B
4/7/2018
Chiquita B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept me posted on repair also received vehicle ahead of schedules