Threat job Staff very helpful!
Fernando & Al l & Maria excellent!
Thank you all
7/21/2019
DEBORAH P. VERIFIED CUSTOMER
Vehicle Make : MAZDA
The only problem I had was having people return phone calls. I got crypic emails but no explanations.
7/20/2019
JUAN L. VERIFIED CUSTOMER
Vehicle Make : DODGE
Great work. Thank you for all the updates and for the excellent workmanship.
7/18/2019
ANN S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone on the staff was friendly, helpful and professional.
Fernando kept me in the loop re:estimated time to completion, which was very appreciated.
Thank you all.
7/18/2019
JOHN M. VERIFIED CUSTOMER
Vehicle Make : DODGE
Awesome service. Fernando and Maria are wonderful people and took care of all my needs.
7/18/2019
ROCHELLE L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I appreciate the friendly service. I know you guys were busy the week I brought my car in but it seems my car was out of there in no time. You went above my expectations. Even the inside of my car was clean. It felt like I had a new car. In a week I will be bringing my car back for the clear coat. You offered to take me to work so I didn't have to rent a car. Excellent customer service. I will continue to mention Fix Auto to State Farm customers. You guys are great!
ROCHELLE L
7/17/2019
JAMES H. VERIFIED CUSTOMER
Vehicle Make : DODGE
Fix did the job fast and they did its right, including guaranteeing their work. We were directed to Fix Auto by our insurance provider after the work wasn’t done correctly by a previous auto body shop. Fernando knew exactly what happened and how to Fix it. I would definitely recommend Fix to others. My only complaint is that they are so good that they may want to get a bigger parking lot to hold all the customers.
7/13/2019
MORTON S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent job, great service. Couldn’t get any better. Top of the line. Thank you.
7/12/2019
**** B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for doing such a great job with our car. Looks good as new! Everyone was so helpful and professional! Truly appreciate your expertise!
Thank you,
Byrne Family
7/11/2019
DANA A. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated the almost daily updates on the progress. My truck looks wonderful and everyone I interfaced with was friendly, knowledgeable, and professional. I see why Fix auto has high ratings. I will recommend Fix for certain. Maria in the front is wonderful! Thank you Fernando, Kevin, and all!
7/10/2019
ROBERT H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I believe the two center rear bumper sensors are installed upside down and therefore the sensors trigger every time you put the vehicle in reverse. You can see they face downward a little and with the angle of the rear bumper cover they should be inverted so they face directly out.
7/6/2019
DEBRA G. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very professional, and responded to my questions in a timely manner. I especially liked the detailing that was done when the car was repair was finished ... looks brand new again. Thank you.
7/6/2019
RAMON F. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good attention and service.
Clear explanations, good you offer to leave rental car there and you take care with Hertz.
7/3/2019
ALEXANDER J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Art and the whole team gave great customer service and the car looks great!
7/2/2019
BRADLEY H. VERIFIED CUSTOMER
Vehicle Make : MAZDA
I was very impressed with the customer service as I dropped off and picked up my car. I was also very satisfied with the quality of work done to my vehicle. Thank you for everything!
6/28/2019
HAMDAN G. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Your team was very professional and extended the best customer service experience,they went above and beyond by allowing me to receive my car past closing hours as I ran into difficulties. They were understanding, courteous and above all professional.You have great people working at your Monterey location.
6/28/2019
MARK O. VERIFIED CUSTOMER
Vehicle Make : ACURA
An excellent job was done in both auto body and mechanical repairs. Super professional team.