In so many ways Fix Auto went above and beyond in terms of customer service, body work, conscientious pricing, timely updates, beautifying and detailing my 20 yr. old car and even delivering it to me when I was babysitting three of my little grandchildren! Everyone was friendly, informative, very service oriented. As someone who worked in the service industry for 40 years I recognize and deeply appreciate it. Thank you so very much to Art, Kevin, Maria and all of you good people at Fix Auto! Will highly recommend!
11/21/2019
DAVID E. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job and completed a day early ????
11/20/2019
STEVEN R. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service, timeliness and professionalism
11/19/2019
DAVID R. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast and courteous. Car was beautiful.
11/14/2019
MARGARET A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job, and great people!
Really appreciated the status updates, and everyone I interacted with was friendly, professional, positive, and helpful. And the car looks amazing.
Really excellent experience -Thanks!
11/14/2019
BRIAN B. VERIFIED CUSTOMER
Vehicle Make : KIA
Excellent customer service and amazing quality job done on our vehicle. We will be recommending your shop to everyone in the area.
11/13/2019
MICHAEL A. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Very professional and friendly. Honest and knowledgeable. Everyone took their time explaining the process.
11/12/2019
FLOR L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thanks a lot to the entire team! They are very professional.
11/12/2019
ISMAEL N. VERIFIED CUSTOMER
Vehicle Make : HONDA
awesome job. maria offered great customer service
11/5/2019
TERESA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you!
11/5/2019
RONALD E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My truck rear end looks like new after repairs were made to fix damage from when I was rear ended. Work was done quickly and finished on the day it was promised. Daily updates on progress were appreciated. Thanks for the good work and friendly atmosphere in your shop.
11/5/2019
SIBYL J. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Absolutely totally pleased with the work and service.i tried to use the google survey but it did not work for me.
I answer 10+ on all questions.
Thank you all very much.
SIBYL J
11/2/2019
BRUCE F. VERIFIED CUSTOMER
Vehicle Make : KIA
All phases were excellent
Prompt service, accurate estimate, regular updates on status, very professional, completed on time and an excellent job
11/2/2019
BONNIE P. VERIFIED CUSTOMER
Vehicle Make : FIAT
Well done, people very nice to deal with. Quick
11/2/2019
JOHN M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Excellent work
10/30/2019
JOHN M. VERIFIED CUSTOMER
Vehicle Make : KIA
I was very pleased with the daily message uptakes about how the repair was going
10/30/2019
DUDLEY B. VERIFIED CUSTOMER
Vehicle Make : AUDI
If you keep this level of service up you will run all body shops in Monterey out of business.
10/25/2019
JOHN A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Service was fast, team members were polite and knowledgeable, and the car looks great. Can’t ask for more than that!