There wasn't one grumpy employee! Having happy employees is pretty tough these days.
I also really liked the communication via text & phone calls throughout the process. Thanks!
1/14/2017
Gary H. VERIFIED CUSTOMER
Vehicle Make : Ford
Brought in car to Geico, left it with Jim's, rented car. Picked up my car a week later and dropped off rental car and drove my car home - couldn't be much easier!
1/12/2017
Stacy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and customer service. Best I've experienced in a long time!
12/20/2016
Adano H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Should have checked operation of electrical components before telling me it was ready. Car was not completely ready.
12/20/2016
Denise H. VERIFIED CUSTOMER
Vehicle Make : Acura
Very personalized service and the car was ready when promised. Nicely done.
12/13/2016
Valerie D. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is the second repair you have done for me over the years. People are very pleasant and easy to talk to. Truck washed and looked new even thought it was raining.
It is the little things that matter.
Good Job!
12/9/2016
Rosamaria O. VERIFIED CUSTOMER
Vehicle Make : Toyota
To Joe. Thank u for great customer service. And for looking out for my gate remote. A plus plus all around
12/7/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service! Christian kept us up to speed on progress
11/22/2016
Gary D. VERIFIED CUSTOMER
Vehicle Make : Nissan
We're very happy with the repairs, and pleased that the car was so clean when it was returned! Thank you for making the whole process easy.
11/12/2016
Jasvir D. VERIFIED CUSTOMER
Vehicle Make : Ford
I was told my car would be ready monday I went to pick it up its not ready I was told tues I called I was told it ready now my husband gets there to be told it's not ready. I'm not sure where the miscommunication is but it should not effect me.
11/3/2016
Hilda C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did an excellent job thank you I will recommend to friends and family
10/31/2016
Shani R. VERIFIED CUSTOMER
Vehicle Make : BMW
I am more than pleased with my experience with Jim's Autobody. From drop off to pick up, I was always kept in the loop regarding the progress of my vehicles repairs. I appreciated the text updates and the phone call from Tim to let me know my pick up date was pushed back slightly. All and all, great and fast experience. I will definitely recommend Jim's Autobody to friends and family. Fingers crossed I won't have anymore boo boo's on my vehicle, if I do I know who I'm contacting first.
10/29/2016
Steven D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Nice people, really liked the daily updates and my car looked beautiful. Thank you so much.
10/22/2016
Kern R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient, courteous, fast.
10/22/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Audi
You should take American Express cards. Other than that everything was great!
10/8/2016
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys were great...excellent work
10/7/2016
Brittni W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best customer service ive ever had. Thank you for everything
9/24/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jim returned my vehicle like it was before the accident, he really cares about your vehicle, highly recommend him.
9/21/2016
Sayd H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for providing me update on the progress of my vehicle every morning. It felt like I am there and observing the progress. There must be a great leader with strong management team to be this satisfactory. ***** all the way. Good luck with your great job.