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Real Reviews from VERIFIED CUSTOMERS
Josie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thought your service was excellent! However if I had to personally pay the bill I would have had a heart attack! Very very expensive!! But you did outstanding work! I am glad the person who backed into my car had good insurance! Thank you! I will recommend your company to others!
1/4/2018
Becky B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service! Thank you!
12/9/2017
Rich N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I didn't have to do a thing. Hold handled everything. Very refreshing
11/24/2017
Victorine S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Not only did you do a great job on my car, Steve kept me informed throughout the process. Everyone, including the girl who greeted me, were exceptional.
11/23/2017
****.,fitzroy &. VERIFIED CUSTOMER
Vehicle Make : Toyota
I could not help but notice the team work exhibited by all the staff members with whom I interfaced, the exceptional quality of customer relations. It rivals the Apple Computer customer service, this is saying a lot! I was very ill during the process and Steve Wilson and Kaitlin were very empathetic and caring. Steve kept me apprised of changes and work process as needed. I particularly loved the text messages, it was not overwhelming, it was just right and informative. Well done! Thanks much for a very pleasant experience. Kudos to Steve Wilson! I would not hesitate to recommend Hild Collision Center to my friends and family. Sincerely, Darret **** A very happy customer
11/23/2017
Nicole C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great shop, great service
11/18/2017
Mary Lou. VERIFIED CUSTOMER
Vehicle Make : Honda
Good experience work was completed quickly and done well car was even returned washed which was a welcome surprise. I would recommend your company without hesitation.
11/15/2017
David B. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job everyone. Thankyou
11/4/2017
Paula F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very pleased with the work you did, and the fact that my car was cleaned, inside and out was SO nice! Thank you! Paula F
11/3/2017
Sean E. VERIFIED CUSTOMER
Vehicle Make : Buick
work was done very well
9/13/2017
Kerry F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Hello, While I was in the unique situation of living far from Redding. Hild did a great job of keeping me updated on their repair progress. When we picked up our car, it looked brand new. They went above and beyond in the detail department and thoroughly cleaned our car to level of clean we hadn't experienced since driving off the lot 7 years ago. When, a few days later, I discovered that the middle rear seatbelt was non-functional, I called Arlen and he took care of the problem by offering to pay for the repair back in my hometown of Klamath Falls. I am more than pleased with Hild's commitment to customer service and would recommend Hild to anyone needing body work done in the Redding area.
9/1/2017
Woodbury B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Arlen and your office staff were very good to work with. We were impressed that the dash was so clean when we picked the car up and wondered what product you used to get such good results.
8/25/2017
Edward W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you! You guys are very nice and make me feel very welcome. And the people who worked on my car you guys rock you guys do good work so thank you again! And I will tell people about Hild.
8/19/2017
Charles H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the email status updates
7/26/2017
Kara T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff is so friendly and efficient!
4/25/2017
Ginger O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absoulty amazing staff..
3/30/2017
Tauni P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was never called and kept up to date. I had to call each time to inquire about,progress. 4 days after I picked up my vehicle I receive a email saying it is ready. Work was good after bringing it a 2nd time since half of the repairs were forgotten.
3/8/2017
Ralph C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great
10/15/2016
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Honda
They must have forgotten to plug some wires in, because I do not have any power to my back sliding doors. I called them and now I have to take it back to them tomorrow. My schedule was all set for tomorrow, but now I have to change it all.
10/13/2016
Randell A. VERIFIED CUSTOMER
Vehicle Make : Nissan
****) One of the service technicians backed into the front of my car, resulting in further damaged that needed to be repaired. 2) The repairs were not complete when I got my car back - 2 parts were still back ordered. Other than that, the work that was done seems to be excellent. The appearance of the car seems to be good as new. I'm very happy with the repairs.
9/10/2016