Botta's made the replacement of car damaged part experience as professional and easy. Mike is also very conscientious and honest.
9/20/2022
Phillip B. VERIFIED CUSTOMER
Vehicle Make : Audi
Mike and the rest of the crew did a perfect job.
9/2/2022
Elsa C. VERIFIED CUSTOMER
Vehicle Make : BMW
Quality work . Welcoming caring service . Fair price
8/3/2022
Sidney B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good job as always
6/26/2022
Howard E. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Good communication all the way from start to finished
Delivered on time
Thanks
6/24/2022
Giuliano D. VERIFIED CUSTOMER
Vehicle Make : Porsche
Mike's the best
6/12/2022
Matson T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better organization.
3/27/2022
Zeryihun L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Well done.
3/19/2022
Rod L. VERIFIED CUSTOMER
Vehicle Make : Acura
Took too much time to complete the job from what I was initially told ("About 5 days" turned into 14 days). Then when I received a text saying it would be ready on Wednesday and if there was a delay I'd be notified but when I called on Wednesday no one answered the phone and when I called on Thursday I was told it would be ready on Friday (they should have notified me it wouldn't be ready on Wednesday like they said they would) and when I called on Friday they said I had to get there by 4:30, it was already late afternoon and I had a rental car to return so that time was not realistic for me so I actually ended up spending mire money on rental car than anticipated and was without my car for longer than what I was originally told. The work was good but I don't think my car should have been in the shop that long. Not sure they started working on it the day they got it.
3/2/2022
Keith David. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at the body shop were very helpful. The repair was done quicker than expected. Overall we are very satisfied
2/27/2022
Elizabeth J. VERIFIED CUSTOMER
Vehicle Make : BMW
The best customer service anywhere. It felt like Botta’s truly cared about getting the best possible outcome for my car. Botta’s goes above and beyond. I would recommend them over any body shop in the Bay Area. They work seamlessly with AAA.
2/18/2022
Bryant F. VERIFIED CUSTOMER
Vehicle Make : Porsche
Mike is fantastic and a real professional when it comes to repairing your car. Botta’s is now my go to place for any repairs.
2/12/2022
Keith C. VERIFIED CUSTOMER
Vehicle Make : Honda
Always! totally PROFESSIONAL
1/30/2022
Thao T. VERIFIED CUSTOMER
Vehicle Make : Honda
This was my 2nd time going to Botta's for repair. Mike was very patient and responsive with me even though I felt like I was bombarding him with all the phone calls & questions. He guided me through every steps of the way and my car was ready at the promised time.
1/8/2022
Kelsey D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The speed at which they fixed my car was incredible! They were super responsive and quick to get it done and answer all of my questions. I love Bottas!
1/6/2022
Janice Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your manager, Mike, was most pleasant and assuring in his handling of my repair and the work was done very satisfactorily. I believe that this is my third experience with Botta's in the last ten years and I have never been disappointed.
12/3/2021
Yiming H. VERIFIED CUSTOMER
Vehicle Make : Honda
I am satisfied for your repair my catalytic converter.
Thanks
Yiming H
11/25/2021
William P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mike did good work and in a timely manner. He is also very cheerful and a delightful conversationalist.
11/12/2021
Anne K. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike is a fantastic human being, and went the
extra mile to obtain parts and repair my car
quickly, efficiently, and expertly. Thank you, Mike!
11/12/2021
Tommy K. VERIFIED CUSTOMER
Vehicle Make : BMW
Except for the amount of time for the repair. everything is pretty good.