Very happy with the work and customer service. The car looks beautiful. Danielle was awesome from start to finish. She is a pleasure to work with.
Nina
5/9/2017
Kristopher P. VERIFIED CUSTOMER
Vehicle Make : Dodge
My experience started with Danielle Mays. She was what every human being should be in customer service or on the street. She was a very kind person, informative and knowledgeable with ever question I asked. THEN, my car was not only done within 3 days but, it's was better than it was when it came back. Like, they not only fixed it but, cleaned it too. I would recommend the shop in Los Gatos to everyone. Really, if you want friendliness and real customer service, this is where you go. Thank you guys SO much!
Kristopher
5/4/2017
Catherine A. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks brand new!
5/3/2017
Jojo C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job was done on time and I was getting the updates all the time. Repair was done professionally and it looks as new as before.
4/29/2017
Juan T. VERIFIED CUSTOMER
Vehicle Make : BMW
Jose was great
3/17/2017
Marjorie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Danielle was very professional and extremely helpful
2/4/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job. The repair looks perfect. Danielle was great. She explained everything in detail, and kept me up to date regularly on progress.
10/28/2016
Peter S. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was pleased with the outcome but very disappointed that it took 22 days from June 7 until June 29 to complete the repairs. Danielle was quite helpful and kept me up to date on status, but I would have expected a week to 10 days for completion should have been sufficient. Although I am assured this only happens very rarely, I can only judge by my experience. Multiple times I was assured it would be in two days or next Monday or we just have to let the paint dry one more day. I think it was excessive for the level of damage.
6/30/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
All was done to satisfaction....no worries! Thanks again!
6/4/2016
Julie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second or third time. Very reliable. Like the communication.
3/17/2016
Manuchehr M. VERIFIED CUSTOMER
Vehicle Make : Honda
Every thing went perfectly according to plan
Good job
Thank you
Manuchehr M
3/3/2016
Charles H. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication
3/2/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Ford
Had a positive experience working with Anais at Pan American. The repairs appear to be done well and Anais was a pleasure to work with.
2/27/2016
David I. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job repairing my car. You guys are awesome.
2/19/2016
Stuart O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Delivered as promised.
1/14/2016
Norman H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
That is no possible better service. Kudos.
1/13/2016
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes
12/31/2015
Sheng Ping. VERIFIED CUSTOMER
Vehicle Make : Volvo
However, your technician forgot to fill the new windshield washer tank. can't image what will happen if a new coolant reservoir were replaced and I drive the without coolant!
10/20/2015
Hiok Tiaq. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keeping customers updated on the expected completion date is probably one of the most important job of the team. And giving customer more advanced notice on pick up time would be much appreciated.