In twenty plus years of driving, I’ve been thru a lot of shops. This one takes the cake. The quality of their work and the professionalism of their team. Can’t thank them enough and will be back!!
12/21/2018
Annette J. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was not ready when I went to pick it up.
12/15/2018
Stephanie V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marcus was very helpful,above and beyond in assisting to ensure all went well with updates and kindly coordinated an additional service request.
12/9/2018
Lois F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Always kept in the loop as to progress and anytime I called was able to speak with someone that could help me.
12/8/2018
Jacinta M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The collision team did a great job with my car and it was wonderful customer service!
12/1/2018
Kim B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr. Marcus Jones made this repair a very positive experience. From the getting the estimate, getting a rental, keeping me updated as the repairs were happening to the easy pick up. Great customer service!
11/19/2018
Jose T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for the extraordinary service. Laura was awesome during the entire process. Extremely professional service! The service was quick and I received my vehicle fixed and clean. Will definitely recommend this service to anyone. Thank you!
11/16/2018
Walter U. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bumper had missing part. Had to return to order the part. Now I have to waste half my day of work to return and get the bumper part installed.
10/24/2018
Craig P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was updated when things weren’t going as planned and they honored everything including picking up the tab for their delays.
10/13/2018
Alexander H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything went very well, very smooth experience!
10/3/2018
Deanna B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done and on a timely schedule.
9/24/2018
Bernard S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It took 30 days to repair the car. Waiting on parts delivery was the problem. One part (a wire harness was received broken - twice!) The car repair is still not complete - now waiting on arrival of two metal strips
8/7/2018
Richard E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I recently brought in my white Elantra that needed a new rear bumper because someone came into my lane and swiped me while driving on the highway. I did a lot of research to find the best place to get my car fixed up, which resulted in choosing Safford Hyundai Collision Center. When I'd stopped by to drop my car off I found that I was leaving my cherished car in good hands since the staff were polite, helpful, and warm! When I'd picked my car up after the repairs, I inspected it and was relieved that it was good as new (pre-collision) because the work was of such high caliber and I couldn't possibly be happier with the overall experience! Well, the bad luck would be getting into another fender bender again in the future but the good luck would be that Safford Hyundai is a 10 minute drive so I'd be back there knowing I'd be taken care of (this is the DC metro area where a lot of accidents happen after all).
8/3/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job! High quality work delivered on time!
2/22/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Could not be more pleased. A very responsive staff and state of the art repair facility. My 2016 Lexus is as good as new.
2/17/2018
David A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Total experience was excellent.
I commend all who helped us. Everybody who we encountered were helpful and totally committed to making our experience as painless as possible.
Total satisfaction. Thanks to all.
2/2/2018
Angela C. VERIFIED CUSTOMER
Vehicle Make : Acura
I received great service from Marcus Jones. My car looks brand new!! If and when I need collision repair service, I will choose Safford Collision again.
1/11/2018
Steven B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs were done fast and very well done. Thank you.
1/9/2018
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wonderful folks. Kept me informed all the way through the process. No surprises.