Excellent service. You took great care of me and my car.
9/6/2019
Michael N. VERIFIED CUSTOMER
Vehicle Make : HONDA
Lousy communication. Inadequate costumer service
8/30/2019
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : KIA
My car took an additional 6 business days to complete. While I understood the reason behind 5 of them, the reason for the dissatisfaction is because no one called me back with updates even though they said they'd call. I had to call over half a dozen times to figure out when my car was actually going to be ready. Often no one answered your phone. I started emailing because that got a better response, but again, I had to follow up to get my updates. When my car was done and I picked it up no one went over the repairs with me. I was told to wander the parking lot, hitting my key fob, to find my car. Apparently it was more important for the 5 staff members to chat in the office and later on their cell phone than help me at the end of a business day. I've never had such terrible service with a geico xpress center and I will never be back.
8/29/2019
Denise R. VERIFIED CUSTOMER
Vehicle Make : FORD
My repairs were extensive. And the mechanics were executed well with no further repairs. However, one panel is not flush with the adjacent panel in the bottom rear area.
8/20/2019
Miguel M. VERIFIED CUSTOMER
Vehicle Make : FORD
I was very happy excited to get my car back. It was done very professionally, customer service, clean work and %100 satisfied.
8/20/2019
SIEGLINDE H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
My rep. that I had from your collision center was supper he keep't me informed and keep his word keep up the good work
8/9/2019
JACKIE M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
This was my second repair and the were a pleasure to work with.
8/8/2019
Cassandra H. VERIFIED CUSTOMER
Vehicle Make : DODGE
Satisfied with my experience thus far.
8/5/2019
Melanie B. VERIFIED CUSTOMER
Vehicle Make : FORD
I received my car back with the A/C not working and dents all over my bumper. I went in for a repair of my passenger door. I’m not very happy about it
7/20/2019
Dennis B. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Kept me informed. Finished repair on time as promised
7/19/2019
Eric S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Excellent customer service and craftsmanship
7/18/2019
Sharon S. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was excellent from the evaluation of my damages to the repair. I love the updates.
Thank You!
7/13/2019
Nicole P. VERIFIED CUSTOMER
Vehicle Make : Honda
Car needs to go back . Hub cap fell off. And the damaged rear quarter and tire are making noise so loud it is over the radio. Car going back on monday
6/1/2019
Nasim I. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I didn’t appreciate the back and forth between my wife and I and the miscommunication between us with when the parts were supposed to come in.
3/21/2019
****W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Service
2/23/2019
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
This team is one of the best customer service and service I’ve experienced in years! Marcus was please and communicated with me through the whole process! The service was expedient and flawless. Couldn’t be happier trusting this center for repairs!
2/23/2019
Marilynn B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone at Stafford Hyundai is professional friendly and definitely easy to work with. Thanks for being my GOOD neighborhood friend.
2/7/2019
Lori K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent communications...frequent updates on status of work; beautiful work!
1/18/2019
Kristen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was excellent and my car looks amazing! Thanks
1/17/2019
Cheyenne C. VERIFIED CUSTOMER
Vehicle Make : Ford
3 days later, still having issues. Car won't start.