Search

Real Reviews from VERIFIED CUSTOMERS
DEVIN B. VERIFIED CUSTOMER
Vehicle Make : BMW
The AutoArt team is outstanding!! They kept me well informed on the status of the repairs to my car, as well providing pictures documenting the repair process. When I picked up my car they reviewed the repair invoice and we walked the car to ensure I was thoroughly satisfied before signing off on the repairs. Great work by a great team.
12/4/2019
JONELL L. VERIFIED CUSTOMER
Vehicle Make : FORD
The best body shop I have been to in a long time. Melanie and Daryl were the absolute best with the updates and work performed. I am so happy that I have found a trustworthy and dependable body shop. I will be bringing back my other vehicles for more work, and am looking forward to having them work on my all my cars!
11/27/2019
VANESSA C. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Excellent customer service! Made this entire experience much easier on me. Always kept me in the loop with what was going on. Car looks brand new! Would definitely recommend friends and family!!!
10/25/2019
JEN F. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Amazing and friendly staff! Very efficient and communicative. You can tell your employees love their job.
10/19/2019
**** R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for standing by me until the repair was right.
8/2/2019
DAN K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
A wonderful experience fixing my Tacoma. Melanie and the staff were incredible, always keeping me informed on my truck repairs and handling the claims adjuster needs making my work simple. I recommend them to anyone who needs repair.
7/27/2019
ADAM K. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everyone was GREAT!
7/10/2019
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Yes. Everyone was friendly and helpful. Thanks
6/5/2019
Nick F. VERIFIED CUSTOMER
Vehicle Make : Ford
Noe took good care of us always kept me in the loop. Your techs did an awesome job paint looks beautiful as well as the body work thank you!
1/23/2019
Michael A. VERIFIED CUSTOMER
Vehicle Make : Ford
I came to Auto Art because I had heard nothing but good things. And while I am super satisfied with the team in terms of their friendliness and customer service, I am pretty disappointed in some of the work done and the billing. When I originally came in, I was quoted $2,393.66 but after finding out how much insurance covered, it ballooned to the insurance estimate. I would have been fine with that happening as long as the work done reflected the insurance’s estimate. But combing over the work done and the invoice, there are multiple things that were charged and not even done! I was charged for quarter panel glass but the original remained (I know because my original glass was tinted). I was also charged for an emblem replacement that was done (I know because my emblem at the time was powder coated and the same one came back after). Not only this, but some of the work that was done was not up to my expectation. Some examples include wax that somehow got sprayed in the engine compartment being left there. The hood insulator being all bent out of shape now. A hood scoop that clicks when you pass over it. A cowl grille that was supposed to be replaced but looks like the original. And with my new windshield replacement, my wipers now rub quite a bit when they’re being used. Overall I’m just very disappointed and will definitely be bringing it in to discuss with the team. I appreciate everyone being very helpful, however.
1/18/2019
Nicole J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service. Very happy with the thoroughness working with Alex. Will recommend you
11/22/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Noe,made the experience easy, informed,helpful and quick. You have an awesome TEAM from front desk to the repair areas. I can tell the guys love what they do. Very talented artists!
10/20/2018
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Auto Art is obviously a well run shop with a crew that I enjoyed working with. Ulises was my estimator and did a great job keeping me updated. I also appreciate that he flagged damage which was missed during the insurance company’s inspection. 5+ stars all around. Thank you. Regards, Jeff
10/5/2018
Bren G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Auto Art Collsion always do a professional job when it comes in reparing damage in my vehicles. Do it’s unfotunate when you get involve in an accident, good I know a reliable auto repar shop that does an excelllent job all the time. Plus they have a lifetime warranty on their work as long as you own the vehicle. That’s why in the past eight years whenver I need a repair on my car I always go to Auto Art Collsion. Five star service.??????????
9/21/2018
Gilbert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did not work on my vehicle but painted some engine compartment parts for me that I had removed and taken to them. Very good work. This is the second time I have had them do this type of job and both times have been more than satisfactory.
8/25/2018
Liz K. VERIFIED CUSTOMER
Vehicle Make : Acura
Fantastic costumer service!
8/2/2018
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was given to me as if it was brand new. I couldn’t see a trace of the damage from the accident. So awesome! I was informed of the status of my vehicle through the whole process. Best place in San Diego to get your car repaired! Thank you Auto Art!
7/31/2018
Janeth C. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service, really appreciate it all the work. Thank you. When needed I'll definitely be returning here.
7/12/2018
Denise H. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional as always - trust that the job will get done correctly and communication was excellent. Appreciate the high level of service.
4/1/2018
Gene Loucks. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Three doors were replaced and one window does not work
4/1/2018