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Real Reviews from VERIFIED CUSTOMERS
Margaret Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent.
1/12/2018
Len D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service! Thank you
1/11/2018
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved how simple and smooth you made the process for me, especially working with the rental company. Keep doing what you're doing!
1/9/2018
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Desk Staff is friendly, Repair Consultant, Melanie, knowledgeable and friendly, workmanship by the technicians is outstanding.
1/6/2018
Molly S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Carstar couldn’t have made this process any easier for me! I am beyond thrilled with the service here. I can not thank you all enough! My car looks amazing and the service from Courtney along the way was simply amazing! Thank you all!
1/4/2018
Olena B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks guys for the great service.Merry Christmas to all!
12/22/2017
Eva Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank You so much, looks like it never got hit..and you guys got it done so fast I’m really happy about that.. Happy Holidays!! And Thank You again, Sincerely, Eva Z
12/22/2017
Troy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Not a big deal, but I was surprised you didn't fix a chip in the middle of my bumper. If you were doing repairs to the majority of the left side and painting the whole bumper, why not take the extra few minutes to make the whole bumper look new?
12/18/2017
Arifa A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Melanie was really great. I appreciated the time she took to explain everything. Anytime there were any changes, she would call and follow-up with me directly. The customer service was excellent!
12/14/2017
Eric M. VERIFIED CUSTOMER
Vehicle Make : Subaru
2nd time at Bbrook carstar and both times I have been more than satisfied. Keep it up and thanks!
11/24/2017
Latrice C. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent customer service and I am beyond pleased with my car. When I saw my car I had to fight back the tears because I was so happy with the end results. Thank you Carstar for everything...
11/23/2017
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Personnel were very friendly, repairs completed on-time and workmanship on repair was outstanding. Meaning the body work and paint match. The rear door had to be removed for repair. It was re-installed with door gaps to factory specifications. I’m impressed with the repair and with CARSTAR. Joe Binetti
11/3/2017
Janice M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Evey one I talked to was pleasant and helpful. My car looks great.
11/2/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wow thank you all for the outstanding job you did on my car . Keeping me updated all the way on the repairs calling for my rental made everything as easy as possible . And the job you guys did on my car omg better then new was clean inside and out when I picked it up can't say enough about the great experience I had . THANK YOU
10/28/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer serivice
10/27/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so professional and so ahead of schedule. Thanks.
10/27/2017
Diane B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the frequent status reports. Everyone I dealt with was courteous and helpful.
10/4/2017
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was friendly, knowledgeable, and very helpful from the beginning. I got a call from your office before I even had an opportunity to call them to schedule an appointment. The rental car was already scheduled to pick me up by your staff, and they were always one step ahead of me. Your facility was clean and inviting. The free snacks and bottled water were a nice touch. The repair was done quickly and looked great. The car wash was the icing on top.
8/12/2017
Katherine N. VERIFIED CUSTOMER
Vehicle Make : Toyota
From scheduling to pick up, everything went smoothly and was handled professionally.
7/28/2017
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Too much to text. Not satisfied. But that's ok, other shops out there.
7/27/2017