Text updates need to have work progress updates instead of "your car is happy here." Check out the updates that other body shops do. Yours have little to any value.
4/11/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They exceeded my expectations
car was washed inside and out
repairs excellent communication outstanding
4/9/2015
Jason S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous and friendly. Always kept informed on my car's status.
4/9/2015
Mason G. VERIFIED CUSTOMER
Vehicle Make : Acura
Satisfied but turn signal didn't work. New headlight assembly and had to replace bulb.
3/26/2015
Robert Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Kyle was extremely nice and helpful throughout my whole experience. Updated me often and was very thorough. Overall, I was very happy with Abra Auto Body and Glass. I would recommend them to anyone.
Thank you
3/20/2015
Pankaj C. VERIFIED CUSTOMER
Vehicle Make : Honda
Their should be more personal touch
3/18/2015
Mason A. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff were efficient and friendly. They checked in often and consulted when necessary.
3/13/2015
Mary B. VERIFIED CUSTOMER
Vehicle Make : Saturn
Really appreciated getting text updates on progress of repair. In addition, Kyle was polite and helpful throughout the process. Also appreciate that car was clean inside and out when done!
3/13/2015
Marty H. VERIFIED CUSTOMER
Vehicle Make : Buick
Scott is great to work with and has helped us with several things in the past couple of months.
3/13/2015
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kyle was great! He always kept me updated on the status of my car. My car looks brand new. I came to Wilburn at the recommendation of my insurance company, but I would gladly trust them with any future repairs and refer other people to do the same!
3/12/2015
Paul D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Service Rep (Kyle) was excellent in every regard. Repairs were perfect.
3/9/2015
Maggie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent services my car looks new! Jerry did a great job. I have recommended you to everybody
Thanks
3/6/2015
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was repaired in a timely manner. Service was very professional & the communication was excellent!
Patti McKeown
3/1/2015
Marie W. VERIFIED CUSTOMER
Vehicle Make : Ford
Not all your fault the insurance company limited what could have been a better outcome.
2/27/2015
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Ford
You not only did good body work but we felt like we were kept in the loop throughout the process. We will recommend you to anyone needing a good shop. thanks.
2/27/2015
Linda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
A special thanks to Kyle. He dropped my car off on his way home. There was an impending storm, and this was a big help to me. I really appreciate his kindness with his manager's help.
2/27/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very impressed with the entire experience. Kyle was superb to work with and they took my vehicle in much sooner than I anticipated. They were professional, courteous, helpful and did an outstanding job on the repair. Exactly the type of service I would expect from a USAA authorized repair facility. Great experience!
2/26/2015
Lynn D. VERIFIED CUSTOMER
Vehicle Make : Honda
They were so accomodating, and very diplomatic in helping us deal with a snafu involving the other driver's insurance vs. ours...
It would be nice to have a little handout along the lines of "what to expect."
The customer service was top notch, with thanks to Scott & Kyle and the young woman who handled everything at the front desk (she needs a nametag!)
2/21/2015
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you.
2/12/2015
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody I dealt with was courteous and attentive. My car was ready when promised and I was kept informed during the entire process. The repair work was very well done and now the repaired mirror looks brand new.
Thanks, ABRA!