Staff was friendly and provided updates daily.
Lew, the Allstate Adjuster was professional and thorough. Work was completed in a timely manner and the repairs were very well done.
10/3/2018
Lloyd W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
There was an easy check-in and updated status throughout the process. Very good job
9/28/2018
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good job.
9/27/2018
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Dodge
2nd Time I've used New Look and the Results and Service are Top Notch.
9/25/2018
Jeffery J. VERIFIED CUSTOMER
Vehicle Make : Audi
It was nice to receive both emails and phone calls updating the progress of the car.
9/25/2018
Andrea F. VERIFIED CUSTOMER
Vehicle Make : GMC
Vehicle repairs finished quickly and looks amazing!
9/23/2018
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Lexus
potential issue with Windshield. We have Heads Up Display on RX350 Lexus. the HUD on windshield is as if just a reflection and maybe they used wrong spec'd windshield. Can you check please? Kind of driving us crazy as it is super dim and seems super "reflective" of dashboard and I think in other windshield there must be some kind of inner coating that offers better use of HUD. Thank you!
9/18/2018
Cindy L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept informed every step of the way on my car's repair
9/18/2018
David E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair took so little time. They must be very coordinated there. The repair was good and my truck looks great.
9/7/2018
Paulette S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job well done
9/5/2018
Susan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job I wish I could have afforded to fix both sides of my car instead of just the one. Great job on the work though.
9/4/2018
Yoko G. VERIFIED CUSTOMER
Vehicle Make : Honda
We are pleased with your handling of damage repair. We also liked your update, and the work was done on time. Thank you!!
9/4/2018
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the tentativeness and attention to detail the crew spends on every customer. Thank you especially to Paul who made my overall experience incredible. I wish every place could have just as great customer service
8/30/2018
Jon T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
They did a great job and returned the vehicle to me, as promised. They will be my first choice, if the need arises again.
8/29/2018
David O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Had a great experience.
8/26/2018
Erik O. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Exceptional service and very good quality of work! Completely satisfied! Left my car looking brand new!
8/25/2018
Tanya N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Not only was my car beautifully repaired... But, I was given consistent updates, and my car was returned to me not only clean... But dare I say "detailed". How very thoughtful! You made a very crappy experience (being the victim of a hit and run) a very smooth and pleasant experience. Thank you. Your staff was courteous, prompt, and went above and beyond.