Extremely disappointed. Especially given that the day before, I called to discuss and arrange for the repair needed. Employees answering phones should not be giving assurances of service when the work cannot be completed the as requested.
8/1/2013
David J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service and friendly employees
7/2/2013
Karen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott and the guys are awesome!!!! Excellent work and customer service!!!
6/27/2013
Tauette H. VERIFIED CUSTOMER
Vehicle Make : Honda
very excellent job on my vehicle, i am very satisfied!
6/16/2013
Tim W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!!
6/13/2013
Rachel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome job! You made the process super simple. I appreciated the status updates. Great service!
6/8/2013
Leticia A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Had very good experience. Job was done well and quick.
5/27/2013
Robert L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Customer Service. They treaTed my vehicle as if it belonged to them.
5/17/2013
Roy J. VERIFIED CUSTOMER
Vehicle Make : Nissan
A good professional job
5/11/2013
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for doing a quick and great job!
5/5/2013
Nichlaus Carol. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great and the staff was very helpful and friendly
4/27/2013
Albert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just arrived back in Atlanta, about 250 miles, and everything seems perfect. Was updated with texts throughout the whole process of repair and car was ready earlier than originally quoted. Tell your team THANKS FOR A JOB WELL DONE. And thanks for going above and beyond and fixing the driver door lock.
4/27/2013
Ermelinda G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your service
4/20/2013
Gwendolyn S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done in a very professional manner, it looks great, and I am very pleased!
4/20/2013
Jeannie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was well-informed and put me at ease with regard to who would be paying for the repairs. They were all helpful when I couldn't figure how to work the windows in the loaner I was given and didn't make me feel like a fool! Great people who did an excellent job on my car. I'll recommend all of them to others.
4/20/2013
Gerald F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are very pleased with the speed & care given to our Sonata. There were other detail attended to that were unexpected & appreciated. When we picked it up, I found a few minor things that needed further attention & the represented eagerly agreed to take care of them. Since it was closing time, we agreed to bring it back in the next few days.
Thank you for a job well done & beyond expectation.
4/11/2013
Mary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will recommend to friends. Thanks for excellent work!!
3/30/2013
Theresa W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was thrilled that the job was completed two days faster than projected.
3/28/2013
Herman R. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was extremely professional. My truck looked better than I expected. You should change the name to(Better Than New)
3/26/2013
Brenda H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for keeping me informed about the progress of my car repairs. It really helped a lot that I wasn't kept in the dark about when it was going to be ready. I wanted to know and glad I didn't have to call every day or every other to know how things were going. Nationwide has been wonderful during this whole incedent and I probable wouldn't had been as patient if it hadn't had been for the both of you working together. Thanks again, Brenda H