Went to pick up car. Went in and no one took me to the car instead I was handed the paper work and the lady Jessica said did you see your car I said it's parked by the door she stated pay $250.00 and than she gave me the key. No one walked me thru the pick up of the car to examine the work to see if I was pleased with the repair. This was very unprofessional and apparently no one goes the extra mile for customer service, at your shop.
6/1/2016
Adelia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'd like to thank John for keeping me posted while my car is being repaired. Thank you Toyota N Hollywood
5/23/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very nice!
5/7/2016
Jacqueline B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Loved how often the team over at Toyota of N Hollywood followed up with my car. Very satisfied with my car repair and the customer service provided.
5/6/2016
Brigid B. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was tape on my windshield, it left sticky marks on my glass. Wasn't in presentable shape to give to a customer.
4/24/2016
Esmailjee H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done,thanxs john
4/20/2016
Irene R. VERIFIED CUSTOMER
Vehicle Make : Kia
Service was satisfying, professional representative.
4/13/2016
Erin Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, easy and great customer service
4/7/2016
Ryan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody in that place is wonderful and very respectful
3/25/2016
Margarita S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Besides a job well done, you kept me posted at all times about the progress of the repairs.
It was very encouraging. Thank you!
3/19/2016
Yvette N. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Very satisfied with the honesty on the time needed to repair my car. And appreciate that it was ahead of schedule. Will definitely refer my friends and family.
3/12/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job everyone.
3/10/2016
Orman &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely good service by Joe Navarette.
3/9/2016
Amy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The regular communication via email and phone messages reassured me that I was a valued customer. I appreciated the updates on my car's status and was very pleased that it was ready a day early.
2/23/2016
Business A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was great starting from the front desk. Johny was my rep he was very polite and efficient. It was really a smooth transition getting my Prius repaired.
2/11/2016
Junichi S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very fast service! I really appreciate you took care of returning rental car.
2/5/2016
James F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very caring and kept us intouch with the progress.
1/30/2016
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job. Jon Semerdjian was professional, courteous, and made sure my car was ready on the day provided. Highly recommend.