It was the first time that I had a car accident, making me feel so bad, but the repair experience at CARSTAR Murray's gave me a good impression. They fully understand how the customer feel after the car accient, and they have great communcation until the end of the repairment. My car is in a completely good condition after the repairment and I am really satisfied with the guarantee.
4/16/2017
Heidi H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional, great communication, made it easy for me the customer to trust their service and repair work. Would highly recommend!
4/15/2017
Edelmira G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service..... kept me well informed on what parts my car needed and how long the repairs might or would take.. ... I will definitely recommend your car shop to family and Friends..... Thank you for the great job you all did on my car.
4/15/2017
Wendy O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great. The text message status updates were very helpful.
4/15/2017
Mark M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Liked that they were willing to drive my wife home and drop off car
4/13/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My every expectation was exceeded! Lisa and Mike were professional, polite, informative, and full of positive energy. The whole process was seemless and worry free. Thank you for treating me so amazingly well!
4/8/2017
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service!!!
4/6/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I have been a customer for 15 years.Always excellent service and outstanding customer service. Thank You.
4/5/2017
An Robert. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly as always
4/4/2017
Patriciah N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks guys so much do appreciate all yall:)
4/1/2017
Caryna M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car really looks great and feels great thus far, I received it yesterday. It also came back very clean. From talking with Michael, it sounds like you guys filled up all the fluids under the hood as well, I really appreciate that. Thank you!
3/31/2017
Steven W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything is good just one thing I want to get checked out. I spoke with Bryan about the concern I had.
3/31/2017
Tauna M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You did a very good job on my car e eryone was very polite. Thank you
3/30/2017
Terry J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people and great service.
3/28/2017
Nancy Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your team is amazing and very helpful!
3/28/2017
Rob &. VERIFIED CUSTOMER
Vehicle Make : Toyota
The girls up front were great. The car looked brand new inside and out. We'll done!
3/27/2017
Stephanie J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so helpful and personable. The job was well done!
3/25/2017
Daisy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Having your car damaged is stressful. Having it damaged by someone else is on another level. This was a first and as soon as I called my parents for the "what should I do" conversations I was hit with horror stories. I'm happy to say I had to deal with none of the issues my father swore would be my mental undoing. Carstar made it easy, called my insurance company probably the dozen or so times they needed to be contacted, and kept me updated through text which was particularly helpful because I work odd hours. Everyone was helpful, friendly, and knowledgeable. No one had any problems when I said I didn't feel safe driving my car even though work wouldn't start on it for a few days. It was a pleasant experience from a not so pleasant moment in my life.
3/24/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Trust CarStar completely and the people are cheery and very helpful in explaining things and making sure you understand everything that will be involved and keeping yoh up to date on repairs.
3/23/2017
Alexander B. VERIFIED CUSTOMER
Vehicle Make : BMW
They update me with every step of the process until the work is completed.