This is the second major car repair I have had completed at Murray's. The first one was to repair major damage from a rear end collision. After 3 years, I am still satisfied that that car was returned to original condition. This job was more cosmetic but I have the same expectations and I am confident that the work was done right.
7/14/2018
Carlos &. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service!
7/14/2018
Stuart C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service all around.
7/14/2018
Sudarshan S. VERIFIED CUSTOMER
Vehicle Make : Honda
very nice people and a nice job. I am happy with the work
7/13/2018
Theresa /. VERIFIED CUSTOMER
Vehicle Make : Honda
Your guys did an excellent job...my CRV actually looks better than before my accident. And this might sound weird I don’t know but I have had cars worked on before and the interior had a strong body shop/paint odor that was hard to get rid of but my CRV smelled like it never left my garage. I spent an extra 30 bucks to have the car cleaned and whoever did it did an outstanding job. I wouldn’t go so far as to say I’m looking forward to my next accident but I will definitely come back to Murray’s!! Great job!!
7/11/2018
Kate G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome crew. Made the transition from getting my car in, to getting the rental, and my car done within 4 days. Communication was great from phone contact and emails. My car looks great.
7/10/2018
Melody F. VERIFIED CUSTOMER
Vehicle Make : Acura
I have been a part of the Des Moines community all of my life and have used the it services over the years. I have never been disappointed.
With this service in mind, I love the use of technology to keep me updated about the progress of my vehicle. I love the consistent and timely communication from everyone I have dealt with.
Their customer service was amazing and their commitment to doing all they can to do all the “heavy lifting” in the process was fantastic and reassuring. Thank you so much!
7/7/2018
Michele H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank You CARSTAR for making such an inconvenient/stressful moment, less stressful and easy. It was nice to be taken care of. I was impressed with the immediate personal connection/rate with Hertz to get me a rental. Most importantly, I am impressed with the service on my car and immediate updates along the way. THaNK U! ????????
6/30/2018
Terrance L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did everything they said it needed to fix the body at up on timely fashion. Got it back little sooner looks good. Delt in the past always treated well & kept me up to date on progress. Thank you guys..( and girls). ??
6/30/2018
Michele B. VERIFIED CUSTOMER
Vehicle Make : Nissan
We are extremely pleased with the condition of my car. You all did an amazing job and I would be more than happy to recommend your company.
6/29/2018
**** E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was excellent as usual ! I would highly recommend Murray’s to anyone! They give you continuous updates on your vehicle.The entire group is always very courteous and professional from the top down this is a class operation! Thank you to Lisa,Brit,Bryan,Pat and everyone involved in the process! Greg English. ??????????+
6/29/2018
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team, facility, quality of work and customer service is second to none! Truly the NORDSTROM of auto body repair!! These guys went above and beyond my expectations! My car looked brand new once again and cleaner than being at a high end detail shop as well!
6/29/2018
Cameron C. VERIFIED CUSTOMER
Vehicle Make : Buick
Great communication and customer service!
6/26/2018
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, courteous, and clear with communication. Would have loved to have someone walk through the exact repairs with me before I left. But I know you were kinda short staffed
6/23/2018
Laura B. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful customer service and that’s the cleanest my cars ever been! Really nice people working there. Thank you-and great job on my car repair!
6/23/2018
Cari C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service experience. My car looks great. Car wash and vacuum were a great bonus. I would highly recommend carstar murrays.
6/22/2018
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am so impressed with the way you text the ongoing progress of the repair work keeping your customers aware of the daily progress. Thank you so much. And I also appreciate how you took complete care of handling the rental car for me. Thanks again! Great work!
6/22/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job!
6/19/2018
Taylor G. VERIFIED CUSTOMER
Vehicle Make : Acura
They did a very good job, just like brand new. Also, great customer service.