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Real Reviews from VERIFIED CUSTOMERS
Lloyd M. VERIFIED CUSTOMER
Vehicle Make : Honda
WE would have appreciated your coordinating the repairs to coincide with the number of rental days we had so we would not have had to pay the extra days ourselves. Also couple of parts missing of inside trim.
12/6/2016
Louise R. VERIFIED CUSTOMER
Vehicle Make : Honda
Billy did a fabulous job and got the car finished in time for when I really needed it. Everyone was very helpful and made me feel less bad about backing into a fence and causing damage to my own car. It looks brand new again even though it's 4-****/2 years old. Thank you, Thank you!!
12/2/2016
Delydee N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone did a great job. We are happy with the car and the service from everyone. The staff is professional, courteous, and fabulous. We will recommend your collision center to others.
10/28/2016
Tom B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great! It was done on time and the text updates were great as well, thanks again, Tom B
10/21/2016
Mandi D. VERIFIED CUSTOMER
Vehicle Make : Ford
All my questions were answered and the service manager, Billy, was friendly. Although I had to call or email the shop for more specific status updates than the automated emailed updates, I was always contacted back in a timely manner. The technician (Chris I believe) went above and beyond when I picked up the finished car replacing my battery while I waited (which wasn't the easiest task), getting me a refreshing beverage, and even looking into my missing front decorative license plate. Very caring, informative, and professional people. The car looked great when it was finished. Wonderful experience!
10/18/2016
Alan T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks, Billy. You did a fantastic job of erasing our accidents.
10/6/2016
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chuck made us feel at ease right from the start, and explained everything. The job done was flawless. YOU GUYS ARE ROCK STARS! We will not only never go anywhere else but also recommend WCC to everyone we meet! The Kropaceks
10/1/2016
Frank S. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very happy with job you guys did. Thank you
9/27/2016
John Glover. VERIFIED CUSTOMER
Vehicle Make : Kia
Chuck Romano was wonderful. He kept me posted on what was going on, he returned answers to my questions almost immediately, which was more than my insurance company did. I would highly recommend West Coast Collision.
9/27/2016
Phyllis M. VERIFIED CUSTOMER
Vehicle Make : Ford
Disappointed for a call at 6:50 that the car was done but you are closed on Saturday, and that none of the little "touchups" that I asked about were done. I left a reminder message for Chuck when I dropped off my car. The repair looks great so thank you for that.
9/24/2016
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was friendly and helpful. Whole process went very smoothly. Thanks
9/17/2016
Alvin M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great body service with a super staff. .
9/15/2016
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
special thanks to Isabel for bringing me home on Monday and then picking me up on Friday.
9/8/2016
Wendy P. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional & friendly. Would recommend.
9/2/2016
Rosemary F. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job!!! Definitely would refer you to family and friends!!!!
8/25/2016
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the good work. Ron
8/25/2016
Harold G. VERIFIED CUSTOMER
Vehicle Make : Kia
The only negative was the time to complete. We were told to drop off on 8/**** and pick up finished job on 8/8 or 8/9...Finished job was 8/16/16...
8/19/2016
Alfred B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for everything A+
8/16/2016
Brenda R. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The office staff was stellar. I love everyone there
8/4/2016
Rose F. VERIFIED CUSTOMER
Vehicle Make : Kia
You were very professional.
8/4/2016