Fix Auto Phoenix

As always an excellent experience

My service adviser is awsome, thanks

Great job. Daily updates. Done quickly. Beautiful work. Great people

It looks great. Thanks!

I appreciate the daily updates!

I'm sorry. I hate to give negative feedback however I did not have a great experience at all. I was not given updates on the status of the repairs. Nor the costs of the repairs. I was given texts almost daily that were completely inaccurate. Constantly giving me inaccurate completion dates that were changed almost every day or every other day. I was told items were being repaired on one day - only to not have been completed for weeks. I was told a dollar amount for repairs of between 9000- 10,000. I still have not received an updated amount of total cost of repairs which could have been helpful in my decision making process concerning wether or not to continue with repairs versus the overall value of my car. Considering my car was damaged by another individual at fault in a car accident. I had specifically asked if I would need to be responsible for any costs at the time of picking up my vehicle. I wanted to be prepared. It has been over one month and 3 weeks and now I am told the amount is over 1200. Had I been told this earlier - this issue of the total amount due could have been resolved allowing me to pick up my car. This was never told to me when I asked. Now it will cause further delay. This has not been a good experience whatsoever. Sandra C

Great service at a very reasonable price. The Coulter bid was lower than Arcadia Body Shop and Penske Automotive.

I expected excellent costumer service and as usual that is exactly what I received. I appreciate a job well done. Thank you.

My bumper is not on straight. Am having to return it which is a big inconvenience

Outstanding customer service.

I am very grateful how quickly and professionally I was helped right from the beginning. Everyone communicated very clearly and timely.

Hi I liked Riley. He was a nice guy and did a great job and was very helpful!!!!

Excellent service and repair.

Superb service and personal attention.

the job was done quickly, professionally, and the crew realized it could be done simpler than originally thought which saved me a LOTY of money. I am thrilled.

Always pleased with the service we receive at Coulter. Did think it would take less time to get my car back.

The repair looks good. Jay was a pleasure to work with in the body shop area. I was interested in the repair being confined to the fender only and Jay had the tech come and talk with me and explained how and why it would not be possible. Needless to say, I was impressed and decided to have Coulter perform the repair. Hats off to Jay and his team. I will recommend Coulter if the opportunity prevails. Have a great weekend ladies and gentlemen, Brian G

Jay and the team at Coulter took very good care of us and were very professional and courteous.

Great on time service!

Totally professional Thank you