Terrible customer service you guys received cars that you know you will not have time to get parts for and the customer ends up paying more for the rental I spent and extra 1200 because you guys were waiting on parts
You guys get cars in every day so you are aware that its a common issue.
If you know you can’t get parts you should be honest with the customer . I could have driven my car until you were able to get the parts in my car was drivable!! You cost me more money inconvenient me . And you do
Nothing but blame it on your supplier. Well guess I was your customer not the supplier of parts customers and you really dont care after you got the insurance money smh you guys are terrible.
2/27/2022
Carol A. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair service is always good service.
2/17/2022
Gordon R. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a great job.
2/17/2022
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service and repair.
2/9/2022
Tonya S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you, very well pleased with work and customer service!
1/22/2022
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and nice work!
1/22/2022
Lydia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and easy service.
1/5/2022
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work on temperature car. Looked brand new
12/6/2021
Paris S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks fantastic…
Thank you
11/4/2021
Stacy B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job with my repair
10/29/2021
Robert W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair seems to be complete, however after having several people look at the paint job for the front bumper, it does not match the side quarter panels.
10/26/2021
Donald R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job !!!!
10/11/2021
Benjamin H. VERIFIED CUSTOMER
Vehicle Make : Ford
Did not overlook entire vehicle. Took to another body shop after receiving vehicle back and found crack on my motor that was not there before accident. Will never bring back and will only recommend to stay away from y’all.
9/21/2021
Samuel T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great
9/4/2021
Heather G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We traded damaged vehicle for a new truck, prior to repairs being made. Called to cancel repair appt immediately (10 days prior to scheduled repair). The person was very rude, stating he didnt know what to do since they had already ordered parts, and then hung up on me. Up until that point, our experience with MODERN Collision had been good. I do not know if I would recommend Modern Collision to my friends and family.
8/27/2021
Sheila D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome Job!!
8/21/2021
Pamela O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was excellent. I was kept up to date about the progress of my vehicle daily. My vehicle looks like new.
8/13/2021
Brian S. VERIFIED CUSTOMER
Vehicle Make : Nissan
We are very satisfied with the service provided by your staff and the work conducted on our vehicle. Thank you
8/13/2021
Christina L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
We very much appreciate a job well done on our 14 yr old CTS. It really looks great.
6/19/2021
Amber C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Bumper is not aligned equally on both sides and one panel above the passenger wheel is not snapped down correctly. I had planned to call when my work trip concludes next week.