Dawn was extremely helpful in explaining what repairs would be performed as well as the anticipated timeline. Periodic updates via email and text kept me updated throughout. Very smooth process.
12/29/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely loved service and level of communication provided by Dawn and Jessica. They made a very unpleasant situation very pleasant! Thank you!
12/14/2018
Linda D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent customer service highly recommend you
12/14/2018
Kiernan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service at Faulkner was amazing. They made scheduling my appointments and dealing with insurance incredibly easy. I was kept informed of the status of my car throughout the entire process. The end result was a beautiful repair job!
12/13/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very professional team members. Quick answers to my questions and very helpful.
12/8/2018
Adnan A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
A great time. 10 over 10
12/4/2018
Joann G. VERIFIED CUSTOMER
Vehicle Make : Subaru
On a scale of one to ten, I would give them a ten plus
12/1/2018
Lesa J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I REALLY appreciated receiving text messages throughout the entire process. The staff was friendly & professional. I will definitely recommend anyone I know in need of auto body work to Faulkner!
11/29/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Terrific service!! Will recommend to everyone who needs body work!
11/28/2018
David . VERIFIED CUSTOMER
Vehicle Make : Mazda
Been coming here for years. Great work and friendly service.
11/28/2018
Megan B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the text message updates!
11/17/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Dawn’s professionalism, depth of knowledge, graciousness and communication skill set has no equal in my experience. I will recommend her to everyone needing collision repairs.
Sincerely,
John S
11/14/2018
Darrell S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was great. There was always daily updates of what was going on and tracking dates of production. I would highly recommend Faulkner to friends and family. Keep up the good work.
11/7/2018
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : Scion
They were kind and professional and did a fantastic repair job on my car. The communication was great!
11/3/2018
Theresa K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making this repair easy. I appreciated all of the clear communication. Plus everything was completed a few days early! Thank you!
11/2/2018
Daniel O. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. The text program was great with updates and occasionally Dawn from the office would send personalized text messages too. The office manager, I believe his name was Ryan (I apologize if that is wrong he had a beard) he was beyond nice and helpful. I would recommend this office 100% of the time to anyone having to go through this.
11/1/2018
Heather V. VERIFIED CUSTOMER
Vehicle Make : Honda
I really loved and appreciated all the updates on the progress of my car! The staff were all super nice and friendly and my car was done sooner than expected! Overall fantastic experience and I would recommend them to anyone needing work on their car.
10/31/2018
Monica S. VERIFIED CUSTOMER
Vehicle Make : Honda
They were spectacular! Everyone there is really friendly and it’s like I was family. They called Enterprise for me when I got there so that they can come and get me. It’s the little things that they did that made a huge difference. If I ever need anything done for my car or anyone I know I will absolutely tell them to go to Faulkner.
10/25/2018
Pamela N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks beautiful.
Thanks
Pamela N
10/12/2018
Gail H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work on my car was completed on 10/2/18,
several days earlier than I expected. I was very
pleased with the service and the clean condition
In which the car was returned.