The whole team did a super quick and efficient job putting my car back together. Thank you Jamie and team!
11/7/2015
Jesse S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matthews Ford was very accommodating and was very good about keeping me informed of the progress with my vehicle. They did a great job with the repairs! My car looks great!
11/6/2015
Ebony T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt very informed the whole time and you did a great job on the repair work!
11/3/2015
Ben M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated being informed of the progress of my repairs with the pictures.
10/29/2015
Amy E. VERIFIED CUSTOMER
Vehicle Make : Mazda
We were scheduled to have the collision damage repaired and also a headlight replaced and tire fixed. When I picked up the car I realized on my way home that something was wrong...I turned around and went back. The technician forgot to put the screws/bolts back on the part above the tire where they needed to access the light bulb which was causing an awful air or scraping noise. When I got home the second time my husband realized that the screws/bolts for the bumper were also missing and it is loose. So, we will now need to go back a third time to have it fixed / finished correctly. Quite a hassle! The customer service reps were nice and helpful (they were very fast to fix the first mistake) however it is quite disappointing to discover such negligence on the repair end and makes me hesitant to ever return to Mathew's Ford for service. I'm having a hard time understanding how something like this can happen. Very disappointed.
10/24/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done as always! Thank you!
10/19/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Ford
The workmanship on my truck was great, but the length of time you had it was not at all convenient as I use this truck in my business and rental trucks were not available.
10/14/2015
Mike H. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me informed on the progress of the repairs
10/13/2015
Andrea L. VERIFIED CUSTOMER
Vehicle Make : Ford
I have had nothing but great experience with Matthews! Great job and wonderful staff! Special thank you to Jamie and the collision center crew for all he did to help get my car done so quickly!
10/8/2015
Betty F. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with everyone that helped me I felt well taken care of Thank you
10/3/2015
Edna F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly ! The repair was done when i was told it would be and my Suv looks great !!! Thank you guys ????
10/2/2015
Theresa K. VERIFIED CUSTOMER
Vehicle Make : Mercury
Everyone was so friendly. I liked the texted updates. Jamie was so nice to give me a personal call with changes even though it was texted.i felt like I wasn't just a number. Thank. I will recommend you to my friends.
10/1/2015
Renae S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All my repairs were completed in the timeframe I was given. There was no inconvenience on my part whatsoever. All my questions were answered and I loved having the online view to see the progress every day.
9/29/2015
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly people.
9/23/2015
Todd M. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job, it matches well
9/19/2015
Linda H. VERIFIED CUSTOMER
Vehicle Make : Ford
I spent 7000 on my truck because of what Matthews said was the problem with my truck and I live 3 miles from the location and my truck broke down before I was even able to get it home and they now want another 7000 on top of what I have already spent saying there is other problems not happy at all lousy service I have spoke with many mechanics about this and they all said the mechanic should have seen all these problem when diagnosing the problem that I paid for