Excellent customer service. Very satisfied with all.
7/25/2016
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They did an excellent job on repairing my Jetta. I am very happy with the repair work done by Cubbage Collision.
7/24/2016
Kristen S. VERIFIED CUSTOMER
Vehicle Make : Audi
I made the comment/suggestion that the customer not be told that the vehicle was ready for pick up until it was and the little Hispanic guy 5'****" or so with the mustache that flips on the ends became defensive and rude to the point that the Geico rep had to interced. Because of this customer service experience I would not recommend anyone to come here. It was embarrassing & unnecessary especially since he stil had to collect $500 from me.
7/23/2016
Erdest J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repairs were completed in a timely manner. The staff was professional and courteous and addressed all my concerns. I would highly recommend this company
7/21/2016
Lynn B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very impressed
7/13/2016
Prince W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am pleased with the process and the service, however I did notice minor problem with right side of bumper beside the right headlight, it's not completely sealed at that seam and I would like to get that looked at and repaired properly.
Prince W
7/13/2016
Cheryl P. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Cheryl P
7/9/2016
Meagan K. VERIFIED CUSTOMER
Vehicle Make : Honda
horrible customer service!
7/9/2016
Harry J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think the service was beyond excellent!! I received updates from the moment I dropped the car off until l picked it up. Everyone was friendly. The car looks great. Oh yeah, I appreciate the great car wash too!
7/7/2016
Marilyn F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very fast, friendly, good qork
7/7/2016
Rosa I. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was an awesome job, thank you all very much.
7/3/2016
Bobby T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Repairs were not completed. Only body repairs were done, but not done completely...e.g., replaced headlight and signal light but left out bulbs. Left off chrome around headlight. Mechanical issues were ignored despite several phine calls allerting Cubbage mgr snd Geici sdjustet about them. Did not address front end alignment or steering problems that resulted from collision despite many calls ahead of time before pick up to make sure this work was done. NO QUALITY CHECK WAS DONE. If it was, the employee needs to be fired! When picked up, Geico representative was gone and I was told that if I wanted to rent a car to use while repairs were done or assessed to be done, I would have to pay out of pocket. Car is unsafe to drive.
7/3/2016
Janet A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have never had a better experience. A car wreck is a traumatic
experience. But everyone at the repair shop, the Geico rep and
The Enterprise rep were phenomenal. I hope that I never have to
experience that again, however if I do, I will not go anyplace
else. Thank you to all of you for turning a bad experience into
a great one!
7/2/2016
Kent P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The repairs took twice as long as they said it would.
7/2/2016
Andrew A. VERIFIED CUSTOMER
Vehicle Make : Audi
Delay was not communicated to me on Saturday
Damage to vehicle during repair caused the delay
Rep didnt come back to me about the delay on Saturday- I had to chase them
Staff very friendly and helpful throughout
No need to respond
6/28/2016
Brittany P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service! Fast return time.
6/26/2016
Myrteal G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cubbuge was great. Excellent from beginning to end.
6/26/2016
James A. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfied with the overall professionalism with which my case was handled and settled.
6/23/2016
Christine M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car looks great. You finished the job quickly. I was able to rent a car at the same location which was super convenient. Thank you!