I got 3 emails saying my car would be ready by 4 o'clock on Friday afternoon. But when I came to pick it up, it was not ready; an email an hour ahead of time saying that it would not be ready would've been great. I got the car the next day. Returned an hour later for an adjustment to the bumper, and everything looks good now. But I had to make four total trips to Cubbage instead of two. Pete is really nice, I must say.
10/16/2016
Leighton M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very responsive, kept me updated on the progress of the repair, and the quality of the work.
10/16/2016
Scott P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was satisfied with the repairs. The only thing I wish was different is that when I was told and emailed my car would be ready by 4pm October 12th I wish someone had called me to tell me there would be a delay and the the car would not be ready as stated in the email if there was a problem. I came by the office to pick up my car October 12th at 5pm and was told there was another part damaged and the part would not arrive until the next day. The manager stated that the car would be ready by tomorrow but they will call to confirm. I receive no phone call the next day. Everyone was friendly and courteous. I just would have liked a notification or phone call next time because I had to make arrangements and take off work.
10/15/2016
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience. Work on car was very well done and finished when estimated. Really appreciated the text updates on repair progress. Everyone involved was courteous and professional. Will definitely recommend to family/friends should they need such services in the future.
10/15/2016
Daler S. VERIFIED CUSTOMER
Vehicle Make : Honda
You get a double plus for (****) personnel know-how and friendliness
(2) gratis ride home (3) repair job done quickly and well (4) a super
clean car to drive home! THANK YOU, Daler S
10/15/2016
Ruben A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great
10/14/2016
Chayanee P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
10/13/2016
Laquisha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service experience was amazing! Thanks Mike very nice guy!!
10/13/2016
Edith M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great! In and out great service.
10/4/2016
Amparo V. VERIFIED CUSTOMER
Vehicle Make : Lincoln
We took our car to be repaired after being referred by GEICO insurance. Our satisfaction was 100%. Thank you for all your help.
10/2/2016
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work
9/30/2016
Gautier B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for your repair service & work! It is really well done.
Kind regards,
Femina Baudot
9/29/2016
Philip S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job on the car and very pleasant and efficient staff(Emanuel) to work with. I was kept well informed of the progress.
9/28/2016
Scherenia M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job on my repair
9/25/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I picked up my vehicle there was additional damage to the antenna and hood area. Either it was damaged in the garage or damaged by vandals. The quality check should have identified the issue.
The vehicle is being repaired at the expense of the shop, but the situation has added time and aggravation
9/23/2016
Maria B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the text updates! They were extremely helpful. And the repair time was very accurate and quick! Thank you for making my car look as good as new!
9/23/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Honda
Besides not contacting me for five days when you had the car I am satisfied with the work. After a few drives I will know if everything works and if the car was properly aligned. After that I will be extremely satisfied
9/23/2016
Carolyn H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My right side-view mirror is broken but I didn't notice it until I left Cubbage Collision. It wasn't broken when I left my car to get repaired or I would have asked them to fix it since it was all covered under my insurance.
9/22/2016
Hubert M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job . I have **** question . Do you do general repairs or just collision repairs ? Morton