Length of time after date emails kept saying would be done.Amount of time to even get car into shop. Recommend insurance carrier use other shop.
12/24/2018
Berit P. VERIFIED CUSTOMER
Vehicle Make : Honda
It is expensive, but my car is returned fixed and looking beautiful.
9/20/2018
Peter W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was told the job required 4 days. It took 8 days. I never received Email updates explaining the delay. I was told on the 7th day that people were out sick, hence the delay. The car looks good. So far I have no problem with the quality of the work but would have appreciated being told early in the process that there would be a delay.
3/18/2018
Bill L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff at Carstar is excellent. The entire team works together to provide great customer service and the work performed on my vehicle was done perfectly.thank y ou for a great experience!
1/17/2018
Samauel W. VERIFIED CUSTOMER
Vehicle Make : Honda
On time, nice service- front office professional,
Friendly and informative. Fair price.
Comfortable lounge, however need larger TV-
Impressed with interior bonus cleaning ( much needed).
Sam Weir
1/12/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything went well. Thank you.
1/5/2018
Lawrence F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was great! Everyone was very friendly and helpful, and everything was quick and efficient. Thank you
12/11/2017
Ron K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the post clean especially the windows????
12/4/2017
Susan J. VERIFIED CUSTOMER
Vehicle Make : Honda
The personnel at Carstar were exceptional a pleasure to deal with,,, according to the final invoice a total of 19 labor hours was performed on the car and it took 2 and ****/2 weeks to complete... this is quite unacceptable
12/1/2017
Colleen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The headlight on th drivers side was not working. It came back on after driving it, and I don't know if it will go out again...
10/31/2017
Janice M. VERIFIED CUSTOMER
Vehicle Make : GMC
All looks well after we checked the car. Good, friendly service and a caring concern for doing a good job.
9/29/2017
Janet M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job. Very professional.
9/1/2017
Dave T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Handled very professionally from the first contact. Beautiful job on the car. Was kept appraised on a timely fashion. Would recommend to anyone!
8/30/2017
Martha K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work is flawless and the car is spotless
8/23/2017
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Dodge
You did a great job on the repair of my car and did the work in a timely manner. Thank you
8/16/2017
Donald R. VERIFIED CUSTOMER
Vehicle Make : BMW
The car was done in a reasonable amount of time and looks original. I'm glad I gave Carstar the opportunity to work on my BMW. Good job!
8/2/2017
John P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you. Appreciate the text communications and customer service.
7/27/2017
Judith C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was more than pleased. The car was spotless inside and out. The cost was below what they had quoted me. I will recommend all my friends that if they need body work done, they would be real smart by going to Carstar.
Thank you so much for making what was a very troublesome problem for me and turning it into a relief because you made it that way.
7/13/2017
Terri P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
car not ready when promised.........extra WEEK required by shop.
6/9/2017
Tricia W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lack of communication concerning when the vehicle would be ready. Caused me to have to pay more money for a rental. Car looks good, but poor service would deter me from recommending to others.