There is still a dent in the bumper as well as it doesn't sit flush with the lights like before. I haven't been contacted to get any calibrations done (I was told someone would reach out). I was told after the fact that I would need to do this; I would have preferred to have been told when I got the quote or even right when the bumper was taken off. It's not detrimental stuff but it was a bit annoying to walk out to my car and see that it still looks like something hit the front and it looks like it was just painted over; which is why I haven't called, I can't go without the car for another week as it's our primary vehicle.
4/14/2024
Norma S. VERIFIED CUSTOMER
Vehicle Make : Honda
My 2012 CRV looks brand new! Thank you for your excellent work!
4/3/2024
Myra S. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a great job keeping me up to date with the time line. The end result I was very happy with
3/5/2024
Tami K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair looks perfect and was completed very quickly.
2/27/2024
Shawn G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We’re extremely happy with the service from Hagen/Carstar.
The work was done quickly, and the communications before, during and after were very helpful.
Will definitely recommend them in the future!
2/16/2024
Kirt B. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Very helpful
2/6/2024
Shannon P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I came in contact with, was friendly, helpful, and knew answers to my questions. I got my car back 4 days earlier than scheduled, which was a bonus. Thanks everyone for all your help, and good customer service
2/4/2024
Seth B. VERIFIED CUSTOMER
Vehicle Make : Dodge
This place is awesome they make you feel like family and make you feel like a real human unlike other places that i have been.
1/25/2024
John H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Clear coat on the tail light lens, swirl marks all over left side of car, clear coat fogginess been told it's burned clear from overheating while polishing.
11/15/2023
Bryson H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hagen did a great job for a great price! Would recommend them to anyone!
10/9/2023
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional staff excellent customer service
8/31/2023
Michelle . VERIFIED CUSTOMER
Vehicle Make : Mazda
The planning, scheduling and completion were all first rate.
5/10/2023
Caroline I. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair itself absolutely. I had an addon repair that got missed and took an extra couple days and I wished the window and door that had the repair was cleaned and that they vacuumed the areas the work was done on.
5/6/2023
Brett R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A bit long in time, but I understand the complicated repair. The work is perfect as far as I can tell. Thanks for your dedication and skill.
4/11/2023
Julie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really like coming to Carstar Hagen. They are so friendly, prompt on their service, and do an excellent job. I really appreciate all of the work they have done for me.
12/14/2022
Anor &. VERIFIED CUSTOMER
Vehicle Make : Buick
Repairs were thorough and well done. I will return for any future work I have have occasion to need.
11/10/2022
Joelle S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything looks good!
10/19/2022
Rex N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very timely with awesome results
9/10/2022
Elise P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The repair was great! I was frustrated that the day I dropped it off the parts weren’t there. I live an hour away and it would have been another two hours added to my day to pick up and then another to return at a later date. I wish I would have been called before my appointment not to bring it yet. The repair was exactly as I wanted though!
9/3/2022
John Q. VERIFIED CUSTOMER
Vehicle Make : Dodge
We always come to Carstar Hagen Collision if we get into an accident. They have great customer service and let us know how are car is doing while in the shop.