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Real Reviews from VERIFIED CUSTOMERS
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job!
3/21/2018
Tonesia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Nick and Staff for your fast and friendly service.
3/11/2018
Derrick B. VERIFIED CUSTOMER
Vehicle Make : Kia
well done
3/10/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : BMW
I was taken care of very well from Casey Collision, thank you.
3/10/2018
Loretta B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Casey staff were very helpful and pleasant to work with. The car looks great. You'd never know it was a replaced bumper. Looks like new and matches the car color which is bright red!
3/9/2018
Parrish F. VERIFIED CUSTOMER
Vehicle Make : BMW
Had vehicle for a little over a month (arrived at Feb 6) with about 4 date changes for completion. From 3/2 to 3/6 to 3/7. Then on 3/7 at 5pm I received a call saying it was finished and asking how far away I lived (they closed at 530). I was told to come in the morning instead of them waiting an extra 10-15 minutes after having my vehicle over a week longer than expected.
3/9/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nick at your Newport News, VA location was outstanding. Super professional, did everything he said he would do, and my vehicle looks great after the repairs.
3/9/2018
William E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Outstanding experience
3/1/2018
Joe L. VERIFIED CUSTOMER
Vehicle Make : BMW
Casey Collision Center service was OUTSTANDING in every regard! I made the appointment on line on Saturday. On Monday I got a call to confirm the appointment. Kevin Ranger realized I lived in Williamsburg so he told me to meet him at the Casey Toyota in Williamsburg vs. driving to Newport News. I met him there and he provided a reasonable quote to repair the damage. I said okay lets look for a date to bring it in. He said "I can take it now."! He had the vehicle driven to Newport News, made the repairs - within the quote - and delivered it back in two days as promised! OUTSTANDING! It was quick and easy to get the repairs done. The quote was detailed and comprehensive. The convenience of dropping the car off at Casey Toyota in Williamsburg was FANTASTIC! I've used Casey Collision in the past and went back again. Kevin Ranger was absolutely SUPERB! He kept me informed all the way. Updated me on changes in delivery, etc. This was absolutely the best accident we have ever had.....and that's a good thing!! 5 STARs to Kevin Ranger!!
2/26/2018
Steve C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm absolutely happy with the work done on my car! The work was done on time, I was kept informed of progress every day! The techs did a beautiful job and I'm so pleased with the looks of the car..it looked like it's fresh off the showroom floor!Thank you so much for the beautiful work! Sammy Steven Cox
2/18/2018
Ilse D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication with Nick. Also appreciated updates by email to let us know the status and timeline of the repairs. Everything was fully explained to us upon pickup of our vehicle. Very pleased with our experience.
2/18/2018
James P. VERIFIED CUSTOMER
Vehicle Make : BMW
Very competent and professionally done work, service and treatment
2/8/2018
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : BMW
Nick **** did a great job communicating to me the status of the repairs on my vehicle. The end result of the repairs was wonderful. Great Job Guys!
2/1/2018
Ted R. VERIFIED CUSTOMER
Vehicle Make : BMW
People were nice and car looks great. However, we received multiple text messages stating that the car would be completed at a certain time only to receive another house or minutes later.
1/30/2018
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Although I am completely satisfied with the mechanical work and the paint work I was a little sad to find out that the pinstripping was not carried around the car. I didn't notice until after I left but the left side of the car looks great while the right side has the older, weathered pinstripping. I am sure this would have cost extra but it would have been worth the additional cost whether it be billed to insurance or to me directly. Thanks for overall great work you do!
1/24/2018
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nick was awesome in keeping me up to date and taking care of my car. It looks better than it did before the accident.
1/21/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with Kevin Ranger & his staff. I Kevin in particular was very professional, courteous & timely with his progress updates. The quality of workmanship & attention to detail was outstanding. I was very impressed & pleased with my experience at Casey Collision Center
1/17/2018
Atress L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the Amazing work and thank you to all who worked on my vehicle I appreciate your hard work.
1/16/2018
Alexas B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service from start to end. Joshua and his team did a great job and in a timely manner with great communication and just a joy to work with. I left very reassured that my car was in great hands. Definitely will recommend y’all. Thank you Joshua and the Casey team that repair, painted and cleaned my car.I loved the convenience of the app/text notifications !
1/16/2018
Ashley G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for making the car look brand new again. You guys were also great at keeping me updated during the whole process through your texts and calls. It **** to be in an accident, but your team made the repair process go super smoothly. Thanks again!
1/11/2018