Search

Real Reviews from VERIFIED CUSTOMERS
Javonda W. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast and friendly services.
5/10/2018
Sheldon P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service will definitely choose you all again for any body work on my vehicles
5/10/2018
Victor B. VERIFIED CUSTOMER
Vehicle Make : Honda
My vehicle was at Casey Collision to repair and paint scratches and some minor damage to the passenger side. After 2 weeks, I was contacted that it was ready for pickup. I arrive and noticed that the paint job on the areas that were repaired were visibly dull compared to the rest of the vehicle. I also noticed that the paint had an orange peel effect. The problems were so obvious the employee (Kevin) was able to see it himself. It boggles my mind that Casey Collision would attempt to even return someone's vehicle with such obvious problems with their workmanship. Had I not observed the poor work, they would have allowed me to drive off the lot like that. Kevin said that he would contact Nick, the representative responsible for my vehicle, and let him know of the problems that needs to be corrected. Nick was my representative yet I never met him before and only dealt with Josh, and Kevin. I had to now leave my vehicle for additional work (wet sanding, buffing, and whatever else went into getting the vehicle even close to matching). 3 weeks went by at this point and finally I get a call that the vehicle is ready for pickup again. I arrive a second time for pickup only to be greeted with an attitude from the lady behind the counter. She looks at me and says, how may I help you? I say I'm here to pick up the Honda Odyssey. Her response was a blank stare at me. I say what information would you need ma’am? She goes, who are you? (with an attitude). I say you didn't ask me that, you asked me how may I help you and when I respond to that question, picking up the Honda, you just looked at me like I'm supposed to know what comes next. She mumbled over her words a few times to finally get me the paperwork and my keys. Overall, a very poor experience from not only the crappy work, but also a lack of professionalism from the employees.
5/3/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
we appreciate the constant communication
4/28/2018
Margaret J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Absolutely happy with the service, personnel, and promptnrss...very professional yet friendly....thank u
4/26/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and like the constant updates
4/26/2018
Lazoris T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks again for an outstanding job on my inifiniti G35. You guys are awesome!
4/20/2018
Robert T. VERIFIED CUSTOMER
Vehicle Make : Kia
Was very happy with the service and the personnel there along with the results on how the car looks
4/19/2018
John H. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very helpful especially Mr.Ranger. the text updates were great. A very good experience. John H
4/19/2018
Ryan G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service. Was kept informed along the way, vehicle was done in a timely manner
4/13/2018
Mary F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional and friendly The work done on my car was excellent.I would recommend Casey collision repair shop to friends. Thank you. Mary. Fridy
4/11/2018
Bobbi D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and amazing work on my car!
4/11/2018
Ronald O. VERIFIED CUSTOMER
Vehicle Make : BMW
Nick was phenomenal. Thank you Casey!
4/9/2018
Nikkita G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I want to thank you all for the great job you did on repairing my car, I really appreciate it.
4/7/2018
Cass F. VERIFIED CUSTOMER
Vehicle Make : Audi
Quick service at an affordable price!
4/4/2018
Charlotte C. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin very helpful..kept me informed..great service.I
3/31/2018
James K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for good job
3/31/2018
George B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great Job!
3/30/2018
Lawrence H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service! Will go back anytime I need any type of auto body work done.
3/28/2018
Richard A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The collision team at Casey Chevrolet is truly outstanding in every way. I would like to cite Nick who manage the repairs on my car from the beginning to the pick up of myself upon completion of the repairs for his exceptional effort in turning my car from a wreck to looking like a brand new car. Also, he kept me posted on the status of my vehicle almost on a daily basis through emaiIs.I highly recommend Nick for positions of greater responsibilities and trust within the Casey group based on my personal observations of individual’s outstanding performance while on the job. Col.( Ret.) Richard R. Ambrosino
3/22/2018