Gloria from the Waldorf office showed the most welcoming spirit and excellent customer service from the day I dropped my truck off until today when I picked it up. Very professional and very customer friendly
4/18/2018
Susan F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was professional & helpful. The work was done on time & under budget!
4/16/2018
Clifton C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service provided by Ms Gloria.
4/15/2018
Sylvia E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love the update of my vehicle and the respect shown.
4/12/2018
Cornelius F. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done ????
4/11/2018
Trinetta L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The overall experience was painful. Too much to type.
4/11/2018
Crystal F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Originally I was given a completion date of Thursday. Then on Thursday I was given a date of Friday. On Friday I was given a date of Monday. I had plans to go out of town and needed my truck to carry things and the rental car was not sufficient. So I suffered for my truck not being ready in time.
4/11/2018
Kisha M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Gloria is a wonderful asset to the company. She makes everyone feels welcome. Mary, the claim adjuster and Eric, the enterprise representative both also has wonderful customer service.
4/10/2018
Derrick B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was well pleased with the customer service as well as the repair service I received on my 2015 Jeep grand Cherokee. Signature Collision even went the extra mile and installed a side view mirror I purchased as a courtesy. The repairs were made faster than I ever expect and the work was immaculate.
4/9/2018
Melono N. VERIFIED CUSTOMER
Vehicle Make : Ford
Pleasant && nice staff
4/6/2018
Dakia M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very quick and informed service as always!! The admin staff for collision and rentals were very pleasant as always!!
3/28/2018
Harry N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No there were new scratches on the roof of my car and overspray all over the car.
3/24/2018
Charlie/stacy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Na
3/24/2018
Adrian G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Did a great job keeping me informed on ever step of the process.
3/18/2018
Jackie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I arrived they were expecting me, Gloria, Stan and Daryl ( who works with Enterprise) were professional, efficient, and made me feel like I was at home. They kept in contact with me regarding my time line of repairs and cost. The turn around time was not long at all. When I arrived again they were ready for me and the wait time was shorter than a red light it seemed. I would recommend this establishment to anyone in need of a collision center. Thank you so much for a ring for my vehicle like you all did!
3/16/2018
Kena C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service and my truck looks very good! I'd definitely recommend this company.
3/15/2018
Enerson A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ms Gloria was great. A very pleasant person. The repairs done to my car was done earlier than expected. I’m a little disappointed at the quality of the repair done on my car. I noticed a little imperfection on the work done when I got home and looked closely at the bumper. The gap where the back bumper attaches to the rest of the car is uneven and a little wider than I remembered it to be before the accident. And I can the inside of the car through the gap.
3/10/2018
Tarone L. VERIFIED CUSTOMER
Vehicle Make : BMW
My wife was truly pleased with the work that was done.
3/9/2018
Yonas A. VERIFIED CUSTOMER
Vehicle Make : Toyota
great customer service, and recommendation, explanation of the details of the damage and repair procedure, repair time
3/1/2018
Shalonda J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was promised my vehicle on one day and didn’t get it until 2 days after. I initiated every communication to check the status.