Vehicle was clean along the areas readily viewable, however the roof area was still white with shop dust. The interior had also collected a great amount of shop dust, I will now have to have the vehicle detailed.
So far I have found systems that do not work properly, blind spot system is disabled, driver side window auto up/down does not work, today I discovered the rear window wiper and defrost are not working. I have made an appointment with the Subaru dealer to address the first two items on the 22nd of January.
The front office staff kept me informed of the status of the vehicle repair as did the adjuster. As to the question, completely satisfied, not sure that statement applies.
1/15/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Dodge
That was the fastest and most professional service I have ever received in my life.
1/13/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job of communication through out the process, great quality work made on repair
1/12/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all did a great job. From beginning to end it felt like a family was fixing the car, not a company. GEICO got it right having you as an express repair company!!
1/8/2016
Lavonia D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
PROVIDED COMPLETE ONE STOP SHOPPING...PHONE CALL'S ENREGARD'S TO MY CAR REPAIR WERE VERY PROFESSIONAL ....CLEARLY EXPLAINED DETAILS TO REPAIRS AND WHEN TO EXPECT DELIVERY OF CAR.
RECEPTIONIST AND MANAGER WAS EXTREMELY HELPFUL AND POLITE ENSURING CUSTOMER I WAS SATISFY WITH REPAIRS......OVERALL THE ENTIRE STAFF WORKED AS A TEAM TO SATISFY ME...THANKS!!!
12/31/2015
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was excellent! I was greeted with a smile and I left with my car and a "very happy" smile. All were courteous, patient and polite. I didn't feel rushed or ignored. The location of the shop was perfect for me. Thanks GEICO!
12/26/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good, fast service and a very nice looking paint job. Thank you!
12/23/2015
Diane R. VERIFIED CUSTOMER
Vehicle Make : Ford
very nice and knowledgeable. Easy to deal with.
12/19/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team kept me informed and it appears that everyone is working together: intake, insurance adjuster, rental car, etc. Thanks for the service, and thanks for keeping me part of the process! Happy Holidays!
-- James R
12/17/2015
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job. Wonderful was job also. Very friendly and courteous people. Car delivered on time with no complaints. Thank you for making it such a stressful event. Have a great holiday. Totally satisfied with all aspects of repair and renting a car.
12/10/2015
Joan E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done on time
12/4/2015
Latasha H. VERIFIED CUSTOMER
Vehicle Make : Saab
There are still a few smears on the windows and I know this isn't a detailing service the car could have been a little cleaner on the exterior. But overall, customer service and convenience were great.
12/4/2015
Anthony H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had an awesome experience from the first day I dropped my car off to the day I picked it up. Great customer service and very friendly staff. I was confident, knowing that when it came to my car being repaired, it would be left in the best of hands. The repair were swift and my car looks like new again thanks to Waldorf Signature Collision!
11/27/2015
Pearl N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks
11/20/2015
Edward &. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I liked the fact that you kept me updated about the status of my car repair via text message. Keep up the good work guys. You're the best out there!
11/18/2015
Garfield J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The mechanics were well mannered and very respectful with their approach. Everyone appeared to have a very pleasant attitude all around I am satisfied with the service I received. Highly recommended
11/13/2015
Joyce J. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job, and great customer service. Will recommend you all. Thanks a lot.
11/10/2015
Jacqueline F. VERIFIED CUSTOMER
Vehicle Make : Dodge
I hope your business prospers.
11/7/2015
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Driveabilty issues. Vibration noise from rear axle