Great service, friendly helpful staff, timely work. Well done.
9/16/2016
Art D. VERIFIED CUSTOMER
Vehicle Make : Buick
Appears to be an excellent job!
9/9/2016
Dennis O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Good job and made per assigned agreement. Thank you for making timely notification for pickup.
8/25/2016
Gretchen R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Love the updates and wonderful customer service in an unfortunate circumstance! Thank you!!
8/23/2016
Angie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Carstar is amazing. You all made the whole experience easy for me.
8/17/2016
Josh B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easiest experience with any body shop, ever, period. Enjoyed how they constantly gave me updates via email and was taking alternative routes of contacting me at work when I couldn't be contacted on the phone. Hopefully never have to come back, but if I do it will be the Troy carstar hands down no other options.
8/12/2016
Mindy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job again! Car repaired painted all in a timely manner. Stressful situation made simple. Thank you
8/3/2016
Rachelle S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car is in excellent working order, no pulling even at highway speeds. Communication was good throughout the entire process.
7/28/2016
Rodney N. VERIFIED CUSTOMER
Vehicle Make : Acura
Loved the daily photo updates.
7/17/2016
Shellenberger.jolene R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Didn't expect the clean-up you did on the whole car, inside and out! Thanks!
7/15/2016
Lori B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
After stressing about the process of having my car repaired, I was pleasantly surprised that every step was handled so smoothly. I enjoyed looking at the pictures too. My car was returned looking great.
Thanks.
7/8/2016
Diana W. VERIFIED CUSTOMER
Vehicle Make : Dodge
My husband and I love dealing with Carstar Troy. Sandy and Sarah make each experience and contact with your dealership as pleasant as possible. We especially appreciate the attention given to our expectations and trying to dillegently to accommodate our timeline due to the fact that our vacation would begin in two days after getting our vehicle returned to us. Thank you so much!!!! Your professionalism is outstanding. P.S. Sandy tolerates so many questions and is very knowledgeable, this helps expediate the entire process. - Diana W
6/21/2016
Rachel L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The window was not put back on the vehicle correctly. I had to return the car the same day to be fixed. The next day our door handle is falling off and the window seal is not sealed correctly. Wind is blowing in while traveling. Also they left glass all over the carpet from the broken window they repaired.
6/12/2016
Nina F. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair look great. I appreciated the communication, the emails, the pictures. The staff was helpful and friendly. I would recommend you to anyone.
6/1/2016
Julie B. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thank you for the daily updates on my car! I appreciate the pictures and the communication from your staff!
5/11/2016
Mindy C. VERIFIED CUSTOMER
Vehicle Make : Ford
CARSTAR TROY is very friendly and helpful. Their work is fantastic. They were able to complete my car a day early. Thank you
5/6/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was ready two days early. Employees were great! Car looks good. Even gave me extra touch up paint. Previous repair shops always made me wait to schedule repair and never updated me via texts or gave me touch up paint. They even washed off my rubber floor mats. Very impressed! Great job employees in Troy Ohio! Will recommend and if I need repair again will definitely use!
5/3/2016
Kurt L. VERIFIED CUSTOMER
Vehicle Make : Ford
My car had a fine layer of dust on some areas of the car. It looks like it was only partially cleaned.
4/9/2016
Mitchell E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pretty women
3/31/2016
Mary W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much for the going the extra mile you guys did an excellent job!!