Justen and his team were very good about keeping me "in the loop" regarding my repair. The job was done in a satisfactory amount of time.
7/26/2017
Khanh Thi. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim was a great and understanding person. He did all he can in his power to make sure that his customers were satisfied. Great service
7/15/2017
Shalonda C. VERIFIED CUSTOMER
Vehicle Make : Honda
This was best best experience a person could ask for. Those tht handled my case were awesome. I'm not sure of all that were involved but I thank all of them. I was upset and very **** about taking my car In thinki by they would be out for the ins company but it was the best I could hope for. Everyone was kind, friendly and helpful. What i like most was the text message updates daily. I knew exactly the status of things as they happened. Great team I would return if i needed and also refer.
7/13/2017
Max B. VERIFIED CUSTOMER
Vehicle Make : Honda
First and foremost, my car was delivered on time as promised. Also, the level of attention I received from Justen was great. However, there are details about the actual work on my car that needs to be addressed. There is a "dull" spot on the leading edge of the hood where it meets the left side headlight. It is most noticeable in direct sun light. My busy work schedule has prevented me from bring the car in for inspection. Thank you for your assistance in this matter.
Best regards,
Max
7/5/2017
Faosat O. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim approached the repair with enthusiasm. He was polite and professional all through the period of repair, taking time to update us of the progress. My husband and I are both pleased with the team at the Gillman Body Shop. Regards,
Faosat O
6/27/2017
Manuel G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was great through out the whole experience. My only complaint was that I asked Jim to call me by my first name and after a bit he went back to calling me by my last after a while.
6/27/2017
Wendy T. VERIFIED CUSTOMER
Vehicle Make : Honda
Jkm was awesome. It was disappointing to find items that needed to be corrected upon delivery but Jim handled it very well.
6/13/2017
Kayla B. VERIFIED CUSTOMER
Vehicle Make : Honda
well done!
6/9/2017
Wilfredo V. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service. Jim Farrar is an excellent employee. Outstanding costumer service, always kept me updated with my vehicle and overall did a great job taking care of my vehicle. Also the repair was done really fast. Got my vehicle before expected date/time. Outstanding service overall, and would recommend this shop to anyone. Thank you for your service!
6/7/2017
Bernadette K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Gore at experience and very prompt on the repair.
5/20/2017
Brandon L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service by Jim
5/16/2017
Teeraphan S. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff were very helpful and willing to answer all question and also the service was very fast and not too complicated to deal with.