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Real Reviews from VERIFIED CUSTOMERS
Anthony F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Once again Travis and the team at Carstar has taken good care of me by providing excellent customer service and a high quality repair of my vehicle.
4/17/2019
Randy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best I've ever been treated at a body shop. Thank you!
4/14/2019
Ethan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job with keeping me up to date as to the status of the repairs. Thank you for your hard work!
4/13/2019
Mary R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job was very satisfying, the jeep looks great! I appreicate the work you did and I thank you for washing it!
4/13/2019
Heather M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Carstar Northwest has been amazing! I have had to take my car in twice in the past month for two separate incidents. They were polite, professional and super fast. Both times I was able to schedule and have my car in tip top shape within a week. They made the whole claim process a breeze as well! Highly satisfied customer and recommended!
4/12/2019
Maryann H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The front staff was welcoming and engaging
4/5/2019
Jay R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good experience - I would highly recommend!
4/1/2019
Charles F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great, done timely and efficiently. Thanks
3/21/2019
Mohammad A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have used them a few times and very satisfied with their work. They are prompt and courteous. I recommend them highly.
3/3/2019
Dale T. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks good. I was impressed by the speed and communication as my truck was repaired.
3/2/2019
Joel H. VERIFIED CUSTOMER
Vehicle Make : Audi
Friendly staff that kept me updated on the progress of the repair. Easy to work with.
2/26/2019
Alice C. VERIFIED CUSTOMER
Vehicle Make : Ford
K really like the way I was kept in the loop of what was goi g on with my repair vis text...this team was very pleasant to work with.
2/26/2019
Joann H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Appreciate the time that was taken to make sure the job was done right. Convenient to get rental there and excellent customer service at the front desk.
2/16/2019
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You guys did a great job!
2/14/2019
Kaleb S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Meaning for front end collision it took them almost a month to repair it which is understandable I guess it took a week to get an estimate on how much money to get it repaired then it took them two weeks to figure out a headlight and it also came back without the speakers working.
2/10/2019
Takashi K. VERIFIED CUSTOMER
Vehicle Make : Subaru
A worker placed my sandal on my back seat. Why they needed to do that? All I asked was to paint the front. They do not need to move my things on my back area. We Japanese never put a pair of shoes on our seat. We consider as dirty. If they want me to abosolutely clear my car, they should have told me so.
2/8/2019
Steven J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Figure out how to make sure your automated texts dont come before 8am...
2/8/2019
Walter K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the beginning it was a good experience.The front desk polite. Appraiser very good. Repairs done quickly and on time. Everything explained to me. The updates took away any questions I had. Definitely come back. A great team!!
1/31/2019
John J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am pleased with the customer service and work done.
1/31/2019
Theodore N. VERIFIED CUSTOMER
Vehicle Make : Kia
I picked up my car today and when I got home and looked it over I could see that the inside hadn’t been cleaned and dust is all over the back seat and the trunk. I am bringing the car back to be cleaned.
1/31/2019