There was in issue w bill. I had same issue last time I used you guys never found out if it was Allstate or your company. Luckily issue was resolved much quicker this time. Last time I had to leave vehicle for 4 days before resolved. I'll find out Monday who was at fault. But bigger issue is because of that I was not able to inspect car w manager. I found uneven gaps in door and since it was already closing time and had to get my father home and was already upset over confusion decided to wait until Monday. Door also does not close properly and more paint is scraped along door than I remember there being I'll get w Allstate to check there photos door gap needs to be adjusted and also whatever adjustments need to be done so door closes correctly without having to slam door shut.
1/29/2017
Edmund O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional job start to finish
1/29/2017
Judy D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent staff and my car looks great!
1/28/2017
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Honda
Just wanted to thank the whole staff for the excellent job they did and especially Dave. Dave went above and beyond to help us out and I can't say thank you enough.
1/10/2017
Philip P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, and really appreciated the regular updated on progress and friendly help. Thank you!
12/30/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks
12/24/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was nice to get updates on mon, wed, and fri.
12/21/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Courteous, kept me informed, quality job
12/17/2016
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for keeping me updated every couple of days on my vehicle and for all of your help in the whole process of the repairs. A special thanks to Dave for all of his help.
12/16/2016
Heather M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was super nice and professional.
12/11/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole experience was quick and easy. I was informed of the progress of the repair. The employees were friendly and professional.
12/1/2016
Amanda A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the first time I had ever been in any sort of accident, and the staff at Service King were excellent the whole way through. I never felt judged or talked down to, they kept me informed every step of the way, helped to arrange my rental car, and the repair was amazing. I cried tears of joy to see my car back to better than when I bought it. They were transparent in the repair and delivered a quality job on time. I can't be happier with my car now. Thank you
11/19/2016
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was completed in a timely manner and you and your staff were very helpful. Thank you!
11/19/2016
Bradley D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for putting up with us.
11/11/2016
Heidi G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very positive experience
11/8/2016
Frank D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The body work was excellent. It was as if the damage never even happened. Also, my car was ready quicker than anticipated. The staff members were very friendly and they were quick to address and fix all my concerns. Thank you!
10/28/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It was quick and pleasant and the work was finished early. What more can u ask for,.
10/19/2016
Keith A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional and courteous
10/13/2016
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jim & Vito kept me in the loop of the status of my car. Very happy with the Team and service I received.
10/6/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Jim Reed at New Lenox runs a fantastic operation. By far the best shop manager I've done business with. Chrissie in Mokena is a pleasure to work with and should be running her own shop. Please reach out to me directly if you'd like to discuss any further.