Everything was great. Excellent communication throughout the process
6/18/2019
Amythomas O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team at your New Lenox, IL shop was fantastic!
6/7/2019
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I recently submitted a survey. I was very satisfied with the work on my car and the staff was very knowledgeable and helpful. There was a misunderstanding on the mileage that was listed when dropping off my car. I have now been informed that the mileage listed was the mileage when I had the appraisal not the day I dropped my car off for body work. Hopefully this will rectify any negative feedback that my first response may have caused your business.
6/7/2019
Joni Marie. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very informative. Kept you updated
5/15/2019
Fara Lynn. VERIFIED CUSTOMER
Vehicle Make : Kia
This was the BEST experience I have had when I needed repairs of any kind. And my car was cleaner when I picked it up than when dropped off. That was a NICE SURPRISE. I will be recommending Service King to everybody I know. THANK YOU for making a stressful situation SO EASY!
5/10/2019
Anthony J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at Service King provided exceptional service. I would highly recommend them!
5/4/2019
Christine H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was so impressed from the time my repair started until my car was finished- I was kept up to date every day! The customer service at your office is outstanding. My car was immaculate when I picked it up, and I can’t tell you how much I appreciated that! I will recommend you and definitely use you if ever the need arises again! Five stars from me!!!
3/22/2019
Matt P. VERIFIED CUSTOMER
Vehicle Make : Ford
Lack of communication
3/8/2019
Douglas G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I decided to put new tires on the car. After paying for the tires we went to car to get the lock. Lock was not in the car. Tried calling the New Lenox store, but store was closed. Stopped at the Shorewood Center and spoke with Michael Crimmins. He also searched the car with no luck. At the very least this is an inconvenience! Had this been later in year, with a wheel issue, and perhaps out of state, what would have happened?! What would we have done? If a mundane task such as replacing a wheel lock back in its proper place is ignored, how am I to trust vital mechanical tasks will be completed properly?!
Doug
3/2/2019
Jan S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good work explains everything in detail
Thanks for everything Jan
2/7/2019
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Saab
Great service
1/17/2019
Michael E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and communication!
1/3/2019
Dorothyjennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
David and the New Lenox team did an amazing job on my car. I am very impressed with their work.
1/2/2019
Shaohua L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice paint job done on my car, very responsive. Tenet even wash my car for me when picked up, that is really nice. Would definitely recommend.
12/10/2018
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased with the work done
11/3/2018
Fernando M. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service and quality work
11/2/2018
Anthony S. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you!!!!! Thanks for obsessively keeping me up to date as to the status of my truck!
10/26/2018
Carole W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a very friendly, professional and communicative experience. And my car looks beautiful!! I would recommend you to everyone.
Carole
9/22/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was a new dent in the hood that was not there when I dropped off the car two weeks ago. Manager agreed to schedule paintless dent repair.
9/22/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciate the friendly service with continual updates on the status of the vehicle. Repairs look great! We would highly recommend this shop.