What I thought was going to be a nightmare turned out to be a very good experience! I was very happy with how expeditious my car was completed and how I got what seemed like daily updates. I’d also like to mention the front desk staff was courteous and made sure I was taken care of from getting my rental car set up to making sure I was satisfied with the work. I hope I never have to get collision work done again but if I do I will definitely come see you folks again!
10/12/2018
Darren B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The work was excellent. Although it took longer than I expected it was worth the wait.
10/1/2018
Sharonbeth B. VERIFIED CUSTOMER
Vehicle Make : Honda
Love working with your front desk people! They are so kind and personable.
They worked with another party for payment. Although I had hoped for a smooth personal party payment, it got a little confusing, but your staff was gracious and patient to work it out.
And thank you for a job well done! You have pride in your workmanship and it shows.
9/29/2018
Antoinette H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was amazing and awesome! The communication from you to me regarding my car was so appreciated. My car was returned to me fully detailed. The repairs that were done were amazing!
Top notch service from the front desk staff to the techs. While I hope I don’t need to have repairs anytime soon, there is no other place I will bring my car. I have sent and will continue to send friends to you all!
9/28/2018
Lindsay C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you so much! Detailing my car was an unexpected and much appreciated surprise! 5 stars!
9/27/2018
Regina L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service and communication process. They kept me informed throughout the process and were very efficient.
9/19/2018
Karen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Of course, it is important to me that the work was done satisfactorily (which it appears to be) but your service level is extraordinary! You provide constant updates and you staff is extremely helpful. I particularly dealt with Anthony, Amanda & Alison and all three of them were wonderful! You should be proud to have employees like that on your team. I would most certainly recommend Cole’s to others if needed. Thank you for a positive experience.
9/15/2018
Cheryl R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you all for everything. Our car looks brand new Yoruba guys hhynk
9/13/2018
Harriet M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good customer service communications. Never had to hunt you down for progress on the car. Pleasant front desk service. The end result was the car looked great — inside and out. Thank you!!
9/13/2018
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Ford
They where super friendly and got the job done ahead of schedule which was fantastic
9/12/2018
Carol B. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked my car up today. It looks beautiful and it is immaculate! I am very satisfied with the work from Cole's Collision and wouldn't hesitate to use them again if I have a need.
9/7/2018
Gretchen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything at Coles was excellent. From the girls out front to the condition my car was delivered to me! Thanks for such a great job!
9/7/2018
Martin M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Customer service was excellent! Everything was explained carefully and the staff went out of their way to give me the best service possible. I would highly recommend Cole's Collision to all my friends. They are the best!
9/6/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciated up to date info on the service
9/1/2018
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The car looks great and the customer service was amazing Amand was very good and did everything she said she would do.Nice job by all thank you.
8/30/2018
Tammy T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!!! Thank you
8/30/2018
Joe S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Outstanding job while keeping cost well under control!
8/16/2018
Walter W. VERIFIED CUSTOMER
Vehicle Make : Toyota
From your first entry until vehical p/p they are the best at what they due
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8/14/2018
Linda C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
So far so good but I just got the vehicle back. So don't quote me.
8/8/2018
Roger M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Front desk folks very friendly, nice to deal with, And answered all my concerns.
Repairs were excellent thanks to the technicians.