Everything was great. Loved the job that was done and the people are amazing but it did take 2 weeks longer and when your paying 60 a day in gas for your other vehicle it adds up pretty quick
11/22/2015
Rodrigo L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My only comment would be that on the first expected day of delivery I did not get a call to let me know that detailing would take longer than expected. I had to call close to the end of their business day to get the update, and get a new delivery date (the next day). On the next day, I had to wait again until the end of the day to hear that the car was ready. I would've expected detailing to be faster, and that the staff would know early in the day that the car would be ready so I could get the call in the morning and plan my day better.
Otherwise, great job done.
11/19/2015
****F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I met was very polite and professional. Amanda was a great communicator, curteous and professional. She was calling me before I even got off the phone with claims Dept for State Farm. She also was on the phone with Hertz before I walked in the door as she saw the condition of my vehicle as I drove up. The repairs were spot on.
11/18/2015
Jeanne F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone at cole's was extremely professional and very helpful. They did a great job on my vehicle and even got it done early so I could have it for a trip that I planned.
11/15/2015
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Honda
Treated well by everyone there. Very customer friendly.
11/12/2015
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Honda
Liked the text notifications. Everything was handled with professionalism.
10/20/2015
Robert K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Polite, efficient - easy process
10/15/2015
Robert K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good communications via text, repairs look grateful and my car was returned cleaned and detailed. Thanks.
10/14/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your service was excellent!! It was nice to see that after the work was completed you washed and waxed my vehicle!! It's the small things that differentiate yourself form the rest. Thank you!!
John P
9/16/2015
Richard F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone is awesome! Shawn was very helpful!!!
9/3/2015
John C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job! Thanks for the follow up!
8/29/2015
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to thank the people there for the way the helped and answered all my questions. I was very pleased with the work and the friendly atmosphere that one is subject to when entering the work place, Excellent Job
8/27/2015
Jay J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job
8/21/2015
Kimberley W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for a smooth transaction. No one want to have to deal with a car collision, but at least your team takes the pain out of getting vehicle back on the road!
8/12/2015
Laura D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were amazing and so helpful! I will recommend them to everyone
8/2/2015
Travis H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very satisfied with repairs & service Coles Collision gave me. Their customer service was excellent! Quality service.
7/20/2015
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service
5/19/2015
Jeanette C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fault doesn't appear to be Cole's however, I was dissatisfied that it took **** month to repair due to a part on back order. Would rather have kept my car until the part was in.
5/17/2015
Andrea T. VERIFIED CUSTOMER
Vehicle Make : Kia
There were issues along the way, but so far I am happy with my vehicle repairs. THANK YOU ARIEL !!