IT TOOK 12 DAYS TO FIX MY CAR. IF I KNEW THIS IN ADVANCE I PROBABLY WOULD HAVE GONE TO ANOTHER FIRM.
OTHERWISE, EVERY THING WAS GOOD.
8/5/2015
Ariel C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for finishing the job so quickly!
8/4/2015
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to call several times to find out where my car was in the process. Initially I was told it would be ready on Wednesday, but it wasn't even looked at until Wednesday evening and then the GEICO database stated it wouldn't be ready until that next Monday. The customer service for the GEICO Express is lacking.
7/28/2015
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone at Darcars was helpful and professional, particularly Jason. I appreciated the texted updates and the humor contained within. My car looks wonderful. Only hiccup was delay in rental car delivery.
7/28/2015
J D. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were done very well; I did have to make three calls to find status---two to Geico,neither returned,one to Darcars.
7/8/2015
Wilma C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was satisfied with all aspects of my experience with DARCARS. Thank you!
6/27/2015
Samuel D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was terrible. Was supposed to get text updates, but didn't recieved them,. Was almost assured it would be done 3 seperate times, and it wasn't . Would have appreciated more if they told me a later days and have it be done earlier. They got my hopes up 3 times and then I had to call on that day to find out it wasn't going to be ready because they reach out to me to say it would take longer. Finally got the only text I recieved the whole time saying it was ready, went to the repair shop and found out it was a typo and it wasn't ready and still had to be washed. This was 6 days after the initial completion date.
6/23/2015
Aseem R. VERIFIED CUSTOMER
Vehicle Make : Honda
Where to begin. My repair was scheduled to end Monday, received my car on Tuesday after closing time. The repair was shoddy and the paint didn't match on my car. Further, the paint was not shined nor buffed, and there were a number of spots where the damage was still showing. I am EXTREMELY disappointed and will never patronize this place ever again.
6/17/2015
Cathy P. VERIFIED CUSTOMER
Vehicle Make : Honda
The service team was excellent
6/14/2015
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Words can't describe the shear happiness I had with the Geico repair team.
Infinitely better than my current insurance company All State.
6/12/2015
Jenny H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was so pleased with the service and the staff at Darcars. It really was as pleasant of an experience as could possibly have been to get my car repaired.
5/30/2015
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason and the DarCars team did a great job! Thanks for getting me back on the road good as new!
5/29/2015
Jose R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciated that I was kept informed and updated of the progress of the repairs via email
5/28/2015
Linda R. VERIFIED CUSTOMER
Vehicle Make : Lexus
some additional repair work is needed. the service was fantastic and the car runs great, but my door lock isn't working on the driver's side and there is a scrapping noice coming from the front end of the car where the damage was repaired. i will notify the shop.
5/28/2015
Paul T. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the individuals I dealt with at your service facility were very professional and courteous. In addition, I was very pleased with the work they did on my vehicle. My sincere thanks to all the individuals involved in this project; GEICO and all.
4/25/2015
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The guy I dealt with was wonderful! Thank you!
4/22/2015
Priyaroopan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Job guys!!
4/17/2015
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Volvo
The staff was great. Got me in and out quickly. Kept me informed via text and followed up with a call to arrange pickup.
4/15/2015
Judith R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was so friendly and helpful. Also, everything to be done was well explained